Hospital Access Representative

Middlesex Health System•Middletown, CT

About The Position

The Hospital Access Representative is responsible for patient-related access duties, including registering and processing patients, to help the Department and Hospital meet access and financial goals. This part-time role is scheduled for 24 hours per week on days. The schedule alternates between Week 1: Sunday and Thursday, 7:00 a.m.–3:30 p.m., and Friday, 6:00 a.m.–2:30 p.m.; and Week 2: Thursday through Saturday, 7:00 a.m.–3:30 p.m.

Requirements

  • High school diploma or equivalent.
  • Typing and keyboard skills.
  • Ability to work quickly and accurately in a fast-paced customer service environment.
  • Excellent telephone, written, and interpersonal communication skills.
  • Flexibility in hours to ensure department scheduling needs are met.
  • Professional appearance.
  • One year of experience in a hospital or medical office, including insurance and medical terminology.

Responsibilities

  • Register and process patients.
  • Carry out patient-related access duties to support the Department's and Hospital's access and financial goals.

Benefits

  • Competitive benefits package
  • Shift differentials
  • Continuing education assistance
  • Tuition reimbursement
  • Student loan relief
  • Long-term disability
  • Life insurance
  • Family medical leave
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