Patient Navigator (RN) - Access Center

UTMB Health•Webster, TX

1d•Onsite

About The Position

The Patient Navigator guides patients through the healthcare process and helps ensure the healthcare system meets their needs. The navigator communicates with patients and their families about procedures, preparation, recovery, and follow-up, and communicates with referring physicians. The role helps reduce patients’ fears by explaining what to expect and answering questions. The Patient Navigator provides consultation and coordination throughout diagnosis, treatment, and follow-up, using clinical expertise to make recommendations and facilitating communication among patients, families, providers, and other healthcare staff involved in the procedure.

Requirements

Bachelor’s degree in Nursing.
Three years of previous clinical RN nursing or RN patient navigator experience.
BLS certification.
Current RN license or valid permit to practice professional nursing in Texas.
Certification in a nursing specialty.

Responsibilities

Navigate patients through diagnostic evaluation.
Educate, support, and empower patients to make informed treatment decisions.
Remain a support system throughout the patient's treatment.
Collaborate with patients, families, and providers in the decision-making process.
Offer medical guidance and support, and guide patients and caregivers through treatment.
Provide consultation and coordination throughout diagnosis, treatment, and follow-up.
Communicate with patients to schedule procedures, provide preparation instructions, and follow up with referring physicians on procedure status.
Maintain open communication with patients and answer questions before and after procedures.
Use clinical expertise to make recommendations.
Develop relationships with departments involved in patient care and educate them about the patient navigator role.
Facilitate interaction and communication among healthcare staff involved in patients’ procedures.