Patient Liaison l Dental

Gundersen Health System • La Crosse, WI

19h • Hybrid

About The Position

Join Gundersen Health System as a Patient Liaison in our Dental Department! This role blends customer service with purpose, supporting patients at every step of their healthcare journey. You will deliver exceptional first and last impressions for every patient through phone, in-person, and digital interactions. You will also collaborate with providers, medical staff, and leadership to support patient care and clinic flow, being a key part of a team that values empathy, efficiency, and excellence.

Requirements

• High School Diploma or equivalency
• 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

Responsibilities

• Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
• Provide top-tier customer service through phone, in-person, and digital interactions
• Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
• Be a key part of a team that values empathy, efficiency, and excellence

Benefits

• Starting pay of $17.54/hour with increase based on experience!
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED