Patient Intake Specialist

Team Wellness Corporation•Edina, MN

11d•$20 - $23•Onsite

About The Position

TEAM is looking for a Patient Intake Specialist to join their growing team. In this role, you will serve as the initial contact for answering phones, performing client intakes, scheduling appointments, answering member questions related to TEAM services, and entering clinical information into TEAM software. At TEAM, they provide hard-working individuals in the labor and service industries with the right care at the right time and take a holistic approach to understanding client issues.

Requirements

High School Diploma, Associates or Bachelor's degree from an accredited Institution and/or 1+ year experience working in the Medical, Behavioral Health, or Substance Use Disorder setting.
1+ year as Medical Receptionist, Medical front desk, Health Unit Coordinator, Clinical Assistant, or Triage scheduling preferred.
Advanced computer and internet navigation skills including Excel, Word, Outlook and electronic health record keeping software.
Ability to be flexible in handling crises.
Ability to work effectively with cross-cultural situations.
Ability to work under pressure.

Nice To Haves

Bilingual in Spanish/English is highly encouraged.

Responsibilities

Perform consistent verbal and written follow-up with clients.
Handle in-person and phone crises that require quick judgement and response.
Assist in preparation and development of promotional items related to TEAM.
Maintain working knowledge of relevant state and federal confidentiality regulations.
Interact, communicate and promote TEAM services at account functions such as benefits fairs, open enrollment, and other account programs or conferences.
Perform outreach to TEAM stakeholders to facilitate trainings and coordinating schedule(s) with Management.