Patient Intake Coordinator

ClearChoice Dental Implant Centers•Woburn, MA
•$21 - $23

About The Position

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to serve as the first point of contact for patients and support a welcoming, seamless experience throughout their treatment journey. The role manages patient intake, appointment coordination, communications, records, and general office support while working with clinical and administrative teams. The position is full-time and offers a predictable Monday–Friday schedule with no weekends required. The posting lists hourly pay as $19–$22 plus performance-based bonuses in the opening section and $21–$23 plus performance-based bonuses at the end.

Requirements

  • Excellent organization and multitasking abilities.
  • Strong communication skills.
  • Professional demeanor and ability to thrive in a fast-paced, patient-centric environment.
  • Basic computer proficiency and comfort with digital record systems.
  • Team-oriented mindset and flexibility to support colleagues when needed.

Nice To Haves

  • Prior dental or medical office experience preferred.
  • Experience in patient admissions, scheduling, or treatment planning preferred.

Responsibilities

  • Serve as an ambassador for the patient experience and help patients feel valued and supported.
  • Manage patient intake, including completing electronic or paper forms and entering data accurately.
  • Coordinate and schedule appointments to support smooth workflows between clinical and administrative teams.
  • Greet patients, manage check-in and check-out, and maintain a welcoming professional environment.
  • Monitor patient wait times and partner with the General Manager to support a seamless experience.
  • Answer and direct incoming calls professionally and empathetically.
  • Maintain and update the Center’s calendar to optimize operational efficiency.
  • Order and organize patient materials as needed.
  • Scan and upload documents into patient records.
  • Assist with outgoing shipments and general office organization.
  • Perform other duties as needed to support the Center’s success.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan with company match.
  • Paid time off and holidays.
  • Continuous training and professional development.
  • Performance-based bonuses.
  • Predictable Monday–Friday schedule with no weekends required.
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