Patient Intake Specialist I

Deaconess Health System•Evansville, IN

About The Position

The Patient Intake Specialist I is one of the first points of contact for patients and visitors, providing a warm welcome and a smooth registration experience. As an ambassador of Deaconess, this role helps foster a nurturing, positive, patient-centered environment built on courtesy, respect, empathy, dignity, and optimism. The position is in Patient Access at the Midtown Campus Registration department and covers Monday through Sunday D/E shifts.

Requirements

  • Completion of high school or GED is required.

Nice To Haves

  • Knowledge of the health care revenue cycle is preferred.
  • Understanding of insurance is a plus.

Responsibilities

  • Greet patients and visitors with professionalism and compassion.
  • Register patients accurately and efficiently.
  • Collect payments in accordance with established procedures.
  • Direct and escort patients to appropriate locations as needed.
  • Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
  • Foster a positive, patient-centered experience as an ambassador of Deaconess.
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