Patient Intake Specialist I ED

Deaconess Health System•Newburgh, IN
•Onsite

About The Position

The Patient Intake Specialist I ED is one of the first points of contact for patients and visitors and helps provide a warm welcome and smooth registration experience. As an ambassador of Deaconess, the specialist fosters a nurturing, positive, and patient-centered environment built on courtesy, respect, empathy, dignity, and optimism. The role is based at the Midtown and Gateway Campus locations and includes a mix of first- and second-shift work, with two third shifts within a six-week period, as well as rotating weekends.

Requirements

  • Completion of high school or GED.

Nice To Haves

  • Knowledge of the health care revenue cycle.
  • Understanding of insurance.

Responsibilities

  • Greet patients and visitors with professionalism and compassion.
  • Register patients accurately and efficiently.
  • Collect payments in accordance with established procedures.
  • Direct and escort patients to appropriate locations as needed.
  • Ensure compliance with applicable State and Federal regulations and hospital policies and procedures.
  • Foster a positive, patient-centered experience as an ambassador of Deaconess.
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