Patient Intake Rep - Float

Labcorp • Fort Wayne, IN

3d • Onsite

About The Position

Labcorp is seeking a Patient Intake Rep to join their team in Fort Wayne, IN. Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. They are leveraging advanced technologies, intelligent digital solutions, and data-driven innovation across their operations to enhance how work gets done and deliver greater value to customers and patients. The Patient Intake Representatives are the face of the company and the point of contact for patients. This role is crucial in helping people live happy and healthy lives by providing vital information that helps clients and patients understand their health.

Requirements

• High School Diploma or GED or equivalent
• 1 year or more of customer service experience

Nice To Haves

• 1 year or more of patient facing healthcare experience
• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Flexibility to work overtime as needed
• Able to pass a standardized colorblindness test

Responsibilities

• Schedule patient appointments and greet patients upon appointment arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check in procedures
• Data entry of patient demographics and billing information
• Verification of insurance coverage and collect/post payments to patient accounts
• Collect and prepare specimens for testing and analysis when needed
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times on a regular basis
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about LabCorp patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when required
• Perform administrative and clerical duties as necessary

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED