Patient Intake Coordinator

ClearChoice Dental Implant Centers•Cleveland, OH

About The Position

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to serve as the first point of contact for patients and help provide a seamless, welcoming experience throughout their treatment journey. The coordinator manages intake and administrative processes, schedules appointments, supports communication between clinical and administrative teams, and maintains an organized, professional patient environment. This is a full-time role with a Monday-Friday schedule and no weekends required. Compensation is $18-$22 per hour, plus performance-based bonuses.

Requirements

Excellent organizational and multitasking abilities.
Strong communication skills.
Professional demeanor and ability to thrive in a fast-paced, patient-centric environment.
Basic computer proficiency and comfort with digital record systems.
Team-oriented mindset and flexibility to support colleagues when needed.

Nice To Haves

Prior dental or medical office experience.
Experience in patient admissions, scheduling, or treatment planning.

Responsibilities

Serve as an ambassador for the patient experience and ensure patients feel valued and supported.
Manage the patient intake process, including completing electronic or paper forms and entering data accurately.
Coordinate and schedule appointments and support workflow between clinical and administrative teams.
Greet patients, manage check-in and check-out, and maintain a professional, welcoming environment.
Monitor patient wait times and partner with the General Manager to support a seamless experience.
Answer and direct incoming calls professionally and empathetically.
Maintain and update the Center’s calendar to optimize operational efficiency.
Order and organize patient materials as needed.
Scan and upload documents into patient records.
Assist with outgoing shipments and general office organization.
Perform other duties as needed to support the Center’s success.