Patient Intake Coordinator

Accelerated Claims Inc•Daytona Beach, FL

About The Position

Accelerated Claims is seeking a Patient Intake Coordinator to support specialized claims management for healthcare providers. The coordinator meets with patients to obtain accident details and insurance information and makes outbound calls to insurance companies to investigate medical claims on behalf of clients. The role requires accurate and timely data entry across multiple systems while adhering to HIPAA guidelines. The position is based in Daytona Beach, Florida, with hours Monday through Friday, 9 AM to 6 PM, and starting pay of $18.00 per hour.

Requirements

  • High school diploma or GED equivalent.
  • Strong communication skills.
  • Ability to work independently.
  • Proficiency in Microsoft Office and Google Platform.

Nice To Haves

  • Experience with medical terminology and third-party liability.
  • Background in medical billing or claims processing.
  • Understanding of UB04 and CMS1500 forms.

Responsibilities

  • Complete patient interviews to investigate and resolve medical claims.
  • Provide phone coverage and handle voicemails.
  • Sort and distribute incoming mail.
  • Handle email correspondence and ensure information is provided accurately and promptly.
  • Send faxes, scan documents, and make copies as needed.
  • Create new patient accounts as needed and maintain account accuracy in company and hospital systems.
  • Make outbound calls to insurance companies to investigate medical claims.
  • Enter data accurately and promptly across multiple systems while following HIPAA guidelines.

Benefits

  • 11 paid holidays.
  • 120 hours of PTO, increasing with tenure.
  • Birthday PTO.
  • Competitive medical insurance packages.
  • Access to a Benefits Hub offering employee discounts and wellness resources.
  • Company-paid life insurance.
  • 401(k) with company match.
  • Employee recognition programs.
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