Volunteer - Patient Greeter

HealthPoint•Navasota, TX

1d•Onsite

About The Position

At HealthPoint, we believe everyone deserves quality healthcare, and we know that a warm welcome can make a world of difference. We’re seeking compassionate and outgoing volunteers to serve as Patient Greeters: the first friendly faces our patients see when they walk through the door. This is a meaningful opportunity to support patients, build valuable skills and gain exposure to a clinical environment. Whether you're exploring a future in healthcare or simply want to give back, this role allows you to make a real impact while growing personally and professionally.

Requirements

Must be 18 years or older
Completion of HealthPoint’s volunteer application and screening process
Proof of the following immunizations: Varicella, MMR, Tdap, TB Screening
A positive, friendly and respectful attitude
Interest in healthcare, community service, or patient interaction
Comfort using tablets, smartphones, or basic tech tools
Strong communication and interpersonal skills
Ability to stay calm and helpful in a fast-paced environment
Reliability and punctuality
Comfort interacting with diverse populations

Nice To Haves

College students and adults who want to gain real-world experience, give back to their community and make a meaningful impact in a healthcare setting
Pre-med, pre-nursing, public health and other health-related students
Bilingual skills (Spanish) are a plus, but not required

Responsibilities

Greet patients and visitors with a warm, welcoming attitude
Help direct individuals to check-in stations, waiting areas, or service points
Assist patients with forms or digital check-in tools (iPads, kiosks, etc.) as directed by Front Desk Staff
Provide general directions and answer non-medical questions
Monitor waiting areas to ensure comfort, cleanliness and safety
Alert staff if a patient may need immediate assistance
Support clinic staff with light, non-clinical tasks to improve patient experience

Benefits

Hands-On Experience: Gain exposure to a real healthcare setting and observe clinic operations firsthand, a great opportunity for students pursuing careers in medicine, nursing, or allied health.
Training and Support: We’ll set you up for success with orientation, guidance on clinic procedures and ongoing support from a dedicated volunteer coordinator.
Flexible Scheduling: Balance volunteering with your classes and other commitments.
A Team Environment: Be part of a supportive, mission-driven team that values respect, learning and collaboration.
Strengthen your resume for medical, nursing, or graduate school applications
Gain direct experience in a healthcare environment
Develop customer service, communication and patient interaction skills
Build connections with healthcare professionals and peers
Earn volunteer/service hours for school or scholarships
Make a meaningful impact in your local community