(RN) Patient Flow Coordinator/Transfer Center 2 - PRN

Children's Healthcare of Atlanta•Atlanta, GA

10d

About The Position

Assesses, determines, and coordinates placement of elective and emergent admissions and transfers in accordance with clinical standards and guidelines. Ensures patients are placed at a clinically appropriate level of care using established algorithms and protocols, and upholds the organization’s systemwide customer service standards. This PRN role requires a minimum of four shifts per six weeks, with variable shifts of 7 a.m.–7 p.m., 10 a.m.–10 p.m., or 11 a.m.–11 p.m.; some weekends are required. The coordinator supports patient flow, patient outcomes, admission appropriateness, and cost efficiency through the Transfer Center, working with campus house supervisors, physicians, and nursing staff. The role also maintains databases, contributes to data collection and analysis, prepares reports, supports quality improvement and organizational initiatives, and serves as a clinical resource for patient placement. Additional team responsibilities include supervising the Bed Placement Coordinator and assisting with hiring, orientation, and continuing education.

Requirements

Five years of nursing experience.
Two years of critical care experience with advanced clinical assessment skills.
Graduation from an accredited school of nursing.
Registered Nurse licensure in Georgia or multistate licensure through the Enhanced Nurse Licensure Compact.
Basic Life Support (BLS) certification within 30 days of employment.
Pediatric Advanced Life Support (PALS) certification within 90 days of employment.
Ability to manage multiple, continually changing priorities and make rapid decisions.
Ability to integrate pathophysiology, psychology, and sociology into the pediatric clinical setting.
Effective verbal and written communication skills, including the ability to handle conflict and reach consensus and collaboration.
Computer experience and proficiency with a wide variety of software, including Microsoft Office applications and database management.
Must pass the Basic Windows Skill Assessment with a rating of at least 80% within 30 days of employment.

Nice To Haves

Bachelor of Science in Nursing.
Progressive leadership and training experience as a house supervisor.
Previous PICU or ED experience.
Epic experience.
Expertise with Microsoft Teams, Cisco, and RedCap.

Responsibilities

Coordinate patient placement activities through the Transfer Center to optimize patient flow, outcomes, admission appropriateness, and cost efficiency.
Work with campus house supervisors, physicians, and nursing staff on placement activities.
Maintain assigned databases.
Collaborate in collecting data to identify and resolve patient-flow issues.
Collect, analyze, and interpret outcome data to identify problem areas and assess or support improvements to systemwide Transfer Center processes.
Prepare periodic reports as directed.
Participate in organizational initiatives that affect patient flow.
Support continuous performance and quality improvement.
Communicate with the appropriate leadership team about key decision factors.
Serve as a clinical resource for patient placement, supporting smooth Transfer Center operations to reduce wait times and avoid unnecessary patient movements.
Maintain positive working relationships and provide excellent customer service in interactions with physicians and internal and external customers.
Supervise the Bed Placement Coordinator.
Promote and develop team members through professional development, problem-solving, and integration of current issues and ideas into practice.
Assist with the Transfer Center hiring process.
Assist with peer orientation and continuing education.