RN - Transfer Center Coordinator

Avera•Sioux Falls, SD

11d•Onsite

About The Position

The RN Transfer Center Coordinator serves as a single point of contact for transferring patients to the most appropriate Avera hospital. The coordinator collaborates with care teams to assess patients’ individual needs and identify the right facility, supporting patient assignment, tracking, and problem solving so placement can occur in a timely manner. The RN works with nursing departments, outlying facilities, physicians, and other team members to facilitate efficient movement of patients throughout the system. The role also gathers clinical information to support continuity of care and appropriate placement, monitors transfers for potential delays, and communicates with members of the care team. This position is based at Avera Palm Place and is scheduled for 24 hours per week in 12-hour rotating shifts, including days, evenings, nights, weekends, and holidays. Shift options include 7 a.m.–7 p.m., 10 a.m.–10 p.m., 11 a.m.–11 p.m., and 7 p.m.–7 a.m.; the schedule includes every third weekend and holiday. Pay is listed at $34.50–$51.50 per hour, with the actual rate dependent on experience. Avera describes its workplace as a multidisciplinary team focused on compassionate care and its mission of “Moving Health Forward.” The organization offers benefits to qualifying part-time and full-time employees, including PTO from day one for eligible hires, retirement matching, and career development through hands-on training and mentorship.

Requirements

Registered Nurse (RN) license from the Board of Nursing; active license in the state of practice upon hire.
Ability to work the specified hours.
Ability to perform the essential job functions satisfactorily, including adequate visual acuity for position duties and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
Commitment to applying Avera’s mission, vision, core values, and social principles in service to patients, families, and the community.
Promote compassion, hospitality, and stewardship; uphold Avera’s Communication, Attitude, Responsiveness, and Engagement (CARE) standards.
Maintain confidentiality.
Work effectively in a team environment, coordinate workflow, and support a productive and efficient environment.
Comply with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA requirements.
Reasonable accommodations may be provided for individuals with disabilities if they do not cause undue hardship to the employer.

Nice To Haves

1–3 years of nursing experience.

Responsibilities

Oversee patient flow from outlying facilities and clinics to support efficient and seamless entry into the facility.
Prioritize and place patients at appropriate regional sites using critical thinking and department policies and guidelines.
Work as a liaison with the bed placement coordinator to ensure timely patient transfers.
Evaluate the transfer center process toward attainment of its outcomes.
Collaborate with physicians, nurses, other health care providers, and specialists to assess patient placement.
Use research and evidence-based findings in practice when appropriate.
Integrate healthcare technology and information management systems into practice as needed.
Gather clinical data to support continuity of care and appropriate patient placement.
Monitor transfers, identify potential delays in care, and communicate with members of the care team.