Patient Financial Support

Powers Health•Munster, IN

11d

About The Position

The Patient Financial Support position provides clerical and correspondence-processing support for insurance and self-pay operations. Responsibilities include scanning and indexing insurance mail correspondence, independently processing insurance denials and document requests, and sorting, organizing, and preparing specific mail requests and problems. The role also distributes daily departmental correspondence and mail according to designated procedures. Candidates must have a high school diploma or GED, basic proficiency with Microsoft Outlook, Word, and Excel, and proficiency with a 10-key calculator. Strong attention to detail, numeric aptitude, accurate typing, communication and problem-solving skills are important. The role requires working independently and multitasking in a collaborative team environment, maintaining a positive attitude, and meeting deadlines in a fast-paced environment. One year of hospital/medical business or insurance office experience is preferred. Powers Health offers a competitive wage and benefits package, along with tools, resources, and mentoring opportunities to support career advancement. Benefits include medical, dental, and vision coverage; a wellness program; healthcare and dependent care spending accounts; a retirement savings plan; life insurance; disability income protection; an Employee Assistance Program; fitness center discounts; tuition assistance and career development; paid time off; and reward and recognition programs.

Requirements

High school diploma or GED.
Basic proficiency with Microsoft Outlook, Word, and Excel.
Proficiency with a 10-key calculator.
Attention to detail and good numeric aptitude.
Typing skills of 35 words per minute with accuracy.
Communication and problem-solving skills.
Ability to work independently and multitask in a collaborative team environment with a positive attitude.
Ability to work in a fast-paced environment and meet deadlines.

Nice To Haves

One year of hospital/medical business or insurance office experience is preferred.

Responsibilities

Scan and index insurance mail correspondence.
Independently process insurance denials and requests for documents.
Sort, organize, and prepare specific mail requests and problems.
Provide clerical support for self-pay.
Distribute daily correspondence and mail for the department according to designated procedures.