Patient Financial Advocacy Coordinator
About The Position
Onco360 is seeking a Patient Financial Advocacy Coordinator to help patients and families access financial resources for pharmacy co-pays. The coordinator identifies nonprofit organizations and manufacturer assistance programs that fit patients’ needs, explains the application process and required documentation, and assists with completing applications. The role also involves helping patients understand insurance benefits and co-pay structures, maintaining accurate patient demographic and insurance information in CPR+, and collaborating with pharmacy operations and cross-functional teams to provide seamless service. The position is remote, full-time, Monday through Friday, 10:30 a.m. to 7:00 p.m. CST. Candidates must live within commuting distance of the Woodridge pharmacy. Starting pay is $23.00 per hour and up. A $5,000 sign-on bonus is available for employees who start before December 31, 2026.
Requirements
- High school diploma or GED.
- At least 1 year of patient assistance program or patient advocacy experience.
- Registration with the Board of Pharmacy, as required by state law.
- Certified Pharmacy Technician (PTCB).
- Strong communication, organizational, and customer service skills.
- Live within commuting distance of the Woodridge pharmacy.
Nice To Haves
- Associate degree.
- At least 3 years of patient assistance or advocacy experience.
- Specialty pharmacy experience.
Responsibilities
- Assist patients and families in securing financial assistance for pharmacy co-pays, using first-call resolution practices.
- Maintain working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses, and drugs used in their treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Explain insurance benefits and co-pay structures clearly.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
- Explain assistance application processes and required documents, and help patients complete applications.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) opportunity.
- Paid time off and paid holidays.
- Tuition reimbursement.
- Quarterly incentive bonus.
- Paid volunteer day.
- Referral incentive program.
- Company-paid life insurance.
- Short- and long-term disability coverage.
- $5,000 sign-on bonus for employees starting before December 31, 2026.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
