Patient Financial Advocacy Coordinator
About The Position
Onco360, a leading oncology pharmacy, is seeking a full-time, remote Patient Financial Advocacy Coordinator. The coordinator helps patients and families access financial resources for pharmacy co-pays, including assistance through nonprofit organizations and manufacturer programs. The role involves identifying resources suited to each patient’s needs, explaining the process, helping complete applications, and reviewing the documents needed to submit them. The position is scheduled Monday through Friday, 11:30 a.m. to 8:00 p.m. EST. Pay starts at $25.00 per hour. A $5,000 sign-on bonus is available for employees who start before December 31, 2026.
Requirements
- High school diploma or GED.
- At least 1 year of patient assistance or advocacy experience.
- Registration with the Board of Pharmacy, as required by state law.
- Strong communication, organizational, and customer service skills.
Nice To Haves
- Associate degree.
- Certified Pharmacy Technician (PTCB) certification.
- At least 3 years of patient assistance or advocacy experience.
- Specialty pharmacy experience.
Responsibilities
- Use first-call resolution to help patients and families secure financial assistance for pharmacy co-pays.
- Maintain working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses, and drugs used in treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Explain insurance benefits and co-pay structures clearly.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to provide seamless service.
- Help patients identify appropriate financial resources, understand the application process, complete applications, and review required documents.
Benefits
- Medical, dental, and vision coverage.
- 401(k) opportunity.
- Paid time off and paid holidays.
- Tuition reimbursement.
- Quarterly incentive bonus.
- Paid volunteer day.
- Referral incentive program.
- Company-paid life insurance.
- Short- and long-term disability coverage.
- $5,000 sign-on bonus for employees starting before December 31, 2026.
- Professional and personal development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
