Patient Escort I - Full Time - Evening Shift - 3pm - 11:30pm Shift - Every Other Weekend and Holiday - Union Elkton Campus

Christiana Care Health Services•Elkton, MD

2d•Onsite

About The Position

ChristianaCare is seeking a compassionate, service-oriented Patient Transporter to support patient care by safely transporting patients throughout the hospital. The role uses wheelchairs, stretchers, beds, and specialized transport equipment to provide timely, professional transportation while maintaining patient comfort, dignity, and safety. The position is full-time on the evening shift, 3:00 p.m. to 11:30 p.m., and includes every other weekend and holiday at the Elkton Campus. The Patient Transporter works with patients, families, dispatchers, nursing staff, and clinical departments to support efficient patient flow. The role also includes equipment care, participation in training and meetings, adherence to hospital safety and infection-prevention policies, protection of patient confidentiality, and CPR or other emergency response duties as required. The position involves significant standing, walking, and pushing or pulling transport equipment in a fast-paced hospital environment.

Requirements

Ability to obtain Basic Life Support (BLS) certification upon hire.
Ability to read, write, and communicate effectively.
Basic computer skills, including email, online learning platforms, and timekeeping systems.
Ability to use smartphones or mobile devices for work assignments.
Ability to follow written and verbal instructions.
Strong customer service and interpersonal skills.
Ability to maintain patient confidentiality and professionalism at all times.
Understanding of basic body mechanics and safe patient handling techniques.
Knowledge of hospital departments and locations, or ability to quickly learn facility navigation.
Strong communication and relationship-building skills.
Ability to demonstrate empathy, compassion, and sensitivity to patient needs.
Commitment to delivering exceptional customer service.
Ability to work independently while maintaining a team-oriented approach.
Ability to exercise sound judgment and remain professional in challenging situations.
Ability to safely transport patients and equipment of varying weights.
Successful completion of a back evaluation examination.
Ability to meet the position's physical demands, including continuous standing and walking, frequent pushing and pulling, repetitive hand, wrist, and arm use, and occasional lifting, lowering, bending, and crouching.

Nice To Haves

High school diploma or equivalent.
Two years of customer service experience.
Previous healthcare or patient transportation experience.

Responsibilities

Transport patients between patient care units, diagnostic testing areas, procedural departments, and other hospital locations as directed by dispatchers or schedulers.
Safely operate stretchers, wheelchairs, beds, and specialized transport vehicles.
Assist nursing and clinical staff with transferring patients to and from transport equipment.
Support the care, cleanliness, and maintenance of departmental transport equipment.
Communicate with patients, families, nursing staff, and clinical departments to support efficient patient flow.
Participate in departmental meetings, educational programs, and required training sessions.
Follow hospital safety policies and procedures and promptly report unsafe conditions, hazards, or incidents.
Protect patient privacy and confidentiality in accordance with organizational policies.
Perform cardiopulmonary resuscitation (CPR) and other emergency response duties as required.
Perform additional duties and responsibilities as assigned.