Patient Escort I - Full Time - Evening Shift - 3pm - 11:30pm Shift - Every Other Weekend and Holiday - Union Elkton Campus
About The Position
The Patient Escort I supports patient care by safely transporting patients throughout the hospital while maintaining their comfort, dignity, and safety. The role involves moving patients between care units, diagnostic and procedural areas, and other hospital locations, using wheelchairs, stretchers, beds, and specialized transport equipment. The Patient Escort communicates with patients, families, nursing staff, and clinical departments to support efficient patient flow and follows hospital safety, infection prevention, and confidentiality policies. The position requires substantial physical activity in a fast-paced hospital environment. The listed schedule is a full-time evening shift from 3:00 p.m. to 11:30 p.m., including every other weekend and holiday. The starting rate is $17.80 per hour regardless of prior experience, increasing automatically to $20.90 per hour after six months of continuous employment and $21.93 per hour after one year of continuous employment.
Requirements
- Ability to obtain Basic Life Support (BLS) certification upon hire.
- Ability to read, write, and communicate effectively.
- Basic computer skills, including use of email, online learning platforms, and timekeeping systems.
- Ability to use smartphones or mobile devices for work assignments.
- Ability to follow written and verbal instructions.
- Strong customer service and interpersonal skills.
- Ability to maintain patient confidentiality and professionalism.
- Understanding of basic body mechanics and safe patient handling techniques.
- Knowledge of hospital departments and locations, or ability to quickly learn facility navigation.
- Strong communication and relationship-building skills.
- Ability to demonstrate empathy, compassion, and sensitivity to patient needs.
- Commitment to delivering exceptional customer service.
- Ability to work independently while maintaining a team-oriented approach.
- Ability to exercise sound judgment and remain professional in challenging situations.
- Ability to complete a back evaluation examination.
- Ability to meet the physical demands of continuous standing and walking; frequent pushing and pulling; repetitive use of hands, wrists, and arms; and occasional lifting, lowering, bending, and crouching.
Nice To Haves
- High school diploma or equivalent.
- Two years of customer service experience.
- Previous healthcare or patient transportation experience.
Responsibilities
- Transport patients to and from patient care units, diagnostic testing areas, procedural departments, and other hospital locations as directed by dispatchers or schedulers.
- Safely operate stretchers, wheelchairs, beds, and specialized transport vehicles.
- Assist nursing and clinical staff with transferring patients to and from transport equipment.
- Support the care, cleanliness, and maintenance of departmental transport equipment.
- Communicate with patients, families, nursing staff, and clinical departments to support efficient patient flow.
- Participate in departmental meetings, educational programs, and required training sessions.
- Follow hospital safety policies and procedures and promptly report unsafe conditions, hazards, or incidents.
- Protect patient privacy and confidentiality in accordance with organizational policies.
- Perform cardiopulmonary resuscitation (CPR) and other emergency response duties as required.
- Perform additional duties and responsibilities as assigned.
Benefits
- Health insurance
- Paid time off
- Retirement benefits
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
