Patient & Equipment Transporter (Per Diem)

UMass Memorial Health•Southbridge, MA

23h•Onsite

About The Position

Performs a variety of duties involving the transportation of patients throughout the hospital. Assists nursing staff in the physical, lateral transfer of patients before and after transport. Collects and delivers items to and from areas including the Labs, Pharmacy, Radiology, Medical Records, S.P.D., Mail Room and patient care areas. Cleans, sanitizes and delivers beds and transport equipment; maintains job activity logs as required. The transporter escorts ambulatory patients and moves patients by wheelchair, stretcher or bed. Before transport, the transporter verifies patient identity using two identifiers and completes Safe Patient Transport Forms, notifying a clinician of any discrepancy. The transporter monitors and responds to basic patient needs, ensures patient comfort and safety, and provides handoff communication to the receiving unit. The role also includes assisting nursing staff or lift technicians with patient movement and positioning using lift devices, including lateral transfers for patients on precautions, following required personal protective equipment and infection-control procedures. The position delivers and sanitizes transport equipment; transports specimens, blood products, contaminated equipment, medical records, pharmaceuticals, X-ray films, sterile items and other materials; and checks and distributes or exchanges portable oxygen cylinders. The transporter uses a web-based dispatch system via alpha paging and maintains trip logs and other records. During disaster situations, the role may include emergency-department triage transport assignments, trauma and deceased-patient transport, and helping patients through a decontamination unit. A trained transporter may also serve as a dispatcher when directed.

Requirements

High school diploma or equivalent.
Ability to read, write, speak and understand English.
Good interpersonal skills and a customer-service orientation to support collaboration between Patient Transportation and other hospital departments.
Maintain regular, reliable and predictable attendance.

Nice To Haves

Basic Life Support (BLS) certification within six months of hire.
Six months of experience in a hospital environment.

Responsibilities

Escort ambulatory patients and transport patients by wheelchair, stretcher or bed.
Verify patient identity using two identifiers, complete Safe Patient Transport Forms, and alert a clinician to discrepancies.
Monitor and respond to basic patient needs before, during and after transport, and provide handoff communication to the receiving unit.
Assist nursing staff and/or lift technicians with moving and positioning patients, including lateral transfers, using lift devices and required infection-control procedures and personal protective equipment.
Deliver stretchers, beds, cribs and wheelchairs; clean and sanitize transport vehicles and ancillary equipment between patient uses; and assist with biannual deep-cleaning of transport equipment.
Transport specimens to and from the Lab and Pathology, blood products to and from the Blood Bank, and contaminated equipment to Sterile Processing in accordance with infection-control guidelines.
Deliver medical records, pharmaceuticals, X-ray films, sterile items, reports and other materials as required.
Check portable E-cylinders for content and distribute or exchange them throughout the hospital.
Use the web-based TDSS dispatch system via alpha paging for job assignments and maintain trip logs and other required records.
May participate in emergency-department triage transport assignments during disasters, transport trauma patients and deceased victims to the morgue, and guide patients through a decontamination unit.
May serve as a dispatcher if trained and directed.
Comply with departmental policies, procedures, objectives, health and safety regulations, and applicable standards of respect and professionalism.
Attend meetings, conferences and seminars as required; apply quality-improvement practices; and maintain regular, reliable and predictable attendance.
Perform other similar and related duties as required or directed.