Patient Dining Services Manager

Compass Group•Saint Louis, MO

4d•Onsite

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead the Patient Services Team in a 400-bed acute care setting in St. Louis, Missouri. The manager oversees patient food services and helps ensure meals and service meet medical direction, dietary guidelines, patient preferences, and satisfaction goals. The role also involves supervising and developing team members, maintaining regulatory and privacy compliance, and participating in quality improvement and patient satisfaction initiatives. The schedule is an evening shift, noon to 9:00 p.m. daily, with alternating weekends and holidays.

Requirements

At least one year of food service management experience, preferably in an acute care setting.
Skills to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

ServSafe certification is desirable.

Responsibilities

Establish goals and oversee implementation of patient food services needs based on medical direction and the patient population.
Hire, direct, coach, train, and develop patient services team members.
Ensure special or modified diets comply with dietary restrictions while meeting patient food preferences within the limitations of diet orders.
Ensure patient services staff contribute to stated patient satisfaction goals.
Comply with regulatory standards, including federal, state, and accrediting agency requirements, and follow facility confidentiality, HIPAA, and patient rights policies.
Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.