Patient Dining Services Manager

Compass Group•St. Louis, MO
•$51,000 - $54,000

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead the Patient Services Team in a 400-bed acute care setting in St. Louis, Missouri. The role oversees patient food services to meet medical direction and the needs of the patient population, while supporting patient satisfaction, dietary requirements, regulatory compliance, and quality improvement. The schedule is noon to 9:00 p.m., with alternating weekends and holidays.

Requirements

  • At least one year of food service management experience, preferably in an acute care setting.
  • Skills to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

  • ServSafe certification is desirable.

Responsibilities

  • Establish goals and oversee implementation of patient food service needs based on medical direction and the patient population.
  • Hire, direct, coach, train, and develop patient service team members.
  • Ensure special or modified diets comply with dietary restrictions while meeting patient food preferences within the limitations of diet orders.
  • Ensure patient services staff contributes to stated patient satisfaction goals.
  • Comply with federal, state, and accrediting agency standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.
  • Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Paid parental leave
  • Holiday time off (varies by site/state)
  • Personal leave
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Commuter benefits
  • Employee assistance program
  • Flexible spending accounts
  • Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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