Patient Dining Manager

Compass Group•St. Louis, MO

6d•$55,000 - $65,000

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead its Patient Services Team in an acute care setting. The manager establishes goals and oversees implementation of patient food service needs based on medical direction and the patient population. The role leads the team through hiring, coaching, training, and development, and ensures service meets dietary restrictions, patient preferences, and satisfaction goals while complying with applicable regulations and facility policies. The manager also participates in or leads patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs. This position is identified as a future growth opportunity and is based in St. Louis, Missouri.

Requirements

Associate degree with one year of work experience in food services or a related field, or a bachelor’s degree in food service technology, management, or a related field.
Possess the skills needed to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

Certified Dietary Manager certificate, Registered Diet Technician credential, or Registered Dietitian credential.
At least one year of food service management experience, preferably in an acute care setting.
ServSafe certification.

Responsibilities

Establish goals and oversee implementation of patient food service needs based on medical direction and patient population.
Hire, direct, coach, train, and develop patient service team members.
Ensure dietary restrictions and special or modified diets are followed while accommodating food preferences within diet-order limitations.
Ensure patient services staff contribute to patient satisfaction goals.
Comply with federal, state, and accrediting agency standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.
Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.