Patient Dining Associate (Nutrition Services)

NY United Health Services • Johnson City, NY

9d • Onsite

About The Position

At United Health Services (UHS), Patient Dining Associates are members of the Nutrition Services team who help create a positive, personalized patient experience. The role connects patients with their care teams by helping ensure meals are delivered accurately, safely, and in accordance with dietary needs and preferences. Associates interact with patients and families at the bedside and over the phone, and coordinate with nursing staff and fellow team members to assist with menu selections, process meal orders, and provide timely meal service. They also support daily food service operations by maintaining sanitation and food safety standards, stocking supplies, completing required documentation, and collaborating to provide high-quality service. The position is offered on a per-diem or part-time basis, with evening shift options from 3:00 PM to 8:00 PM, flexible scheduling for two to three evenings per week, and weekend and holiday rotation as needed. Compensation is $17.05–$22.17 per hour, depending on experience. Employees hired into a regular position with at least 24 scheduled weekly hours are eligible for benefits.

Requirements

• High school diploma or equivalent is preferred.
• Up to 1 year of related experience in a role or field providing transferable skills or knowledge relevant to the position is preferred.
• Up to 1 year of customer- or patient-facing experience directly interacting and communicating with the public is preferred.
• Up to 1 year of technical or systems experience using specialized tools, software, or equipment required for the role is preferred.
• Up to 1 year of healthcare experience in any job function is preferred.

Responsibilities

• Deliver patient meals accurately and courteously through the room service program, ensuring proper tray placement and supporting patient comfort and satisfaction.
• Assist patients and family members with menu selections using approved scripting, and respond to questions compassionately and respectfully.
• Measure and record patient intake information as required by physician orders and nursing standards of care.
• Use the room service computerized scanning system to track meal status and support timely, accurate delivery.
• Retrieve soiled trays from patient rooms and nursing units, checking for patient belongings, medications, or medical devices.
• Deliver supplies and nourishment items to nursing units, prepare nutritional snacks, and monitor inventory levels of supplements and tube feeding supplies.
• Communicate with nursing staff about meal status, patient needs, and service concerns to support coordinated care.
• Maintain a clean and safe work environment by following food handling, sanitation, and infection prevention practices.
• Record food temperatures and complete required HACCP and safety documentation.
• Complete required training and competency validations within established timelines.
• Follow security policies and procedures, use systems responsibly, and report potential security incidents, risks, or policy violations.
• As applicable, support cybersecurity and data protection requirements by coordinating vendor risk assessments, monitoring third-party compliance, and reporting supply-chain or cybersecurity risks.
• Assist with dish room operations, clean carts and equipment, restock supplies, and perform other assigned duties.
• Demonstrate UHS values of Compassion, Trust, Respect, Teamwork, and Innovation, and follow organizational policies, procedures, and applicable regulations.
• Perform additional responsibilities as required to meet department and organizational needs.

Benefits

• Medical, dental, and vision coverage for employees working 24 or more hours per week, starting the first of the month after hire.
• Discounted childcare through Bright Horizons.
• Voluntary pet insurance, legal services, and identity theft protection.
• Paid time off accrual beginning on day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts.
• Access to financial advisors.
• Up to $400 per year in wellness rewards.
• 24/7 Employee Assistance Program counseling.
• Virtual mental health support.
• Food pantry.
• PTO donation program.
• Professional attire through the Classy Closet.
• Access to more than 100,000 online courses and leadership programs.
• Tuition reimbursement.
• Clinical ladders and internal mobility opportunities.
• Compensation reviews for market competitiveness and internal equity.
• Employee engagement councils, peer recognition, team events, and volunteer days.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed