Patient Coordinator at Boise Oral Surgery & Dental Implant Center
About The Position
Boise Oral Surgery & Dental Implant Center is seeking a skilled and passionate Patient Coordinator to support its established, patient-centered practice. The role helps ensure smooth scheduling, preparation, and follow-up for appointments; supports patients throughout their care experience; coordinates communication between providers and patients; and helps meet clinical and administrative needs. The successful candidate is motivated, dependable, organized, attentive to detail, and committed to providing an exceptional patient experience. Team members are expected to uphold the culture outlined in the SDB Handbook, including its core values and additional responsibilities as defined. The Patient Coordinator works alongside clinical professionals in a collaborative environment. The practice describes opportunities for professional growth and a positive, rewarding workplace.
Requirements
- High school diploma or equivalent.
- Strong organizational and multitasking skills.
- Excellent communication and patient service skills.
- Attention to detail.
- Dependability, initiative, composure, and the ability to work in a fast-paced environment.
- Ability to communicate clearly and work well with doctors and fellow team members.
- Commitment to maintaining a safe, clean, and professional clinical environment.
Nice To Haves
- Some college coursework or healthcare-related education.
- Previous experience in dental or healthcare scheduling.
- Familiarity with dental practice management software such as Dentrix or Eaglesoft.
- Eagerness to learn and grow clinical skills.
Responsibilities
- Manage patient scheduling, confirm appointments, and work to fill open schedule time.
- Greet patients professionally and help them feel welcome and cared for.
- Register new patients and update existing patient demographic information, collecting personal and financial details.
- Coordinate patient needs with the clinical team to minimize wait times and support an efficient patient experience.
- Protect sensitive information and maintain patient confidentiality in accordance with HIPAA regulations.
- Maintain a clean, organized, and professional front office and reception area.
- Take and relay messages for providers and staff accurately and promptly.
- Process mail promptly and perform other administrative tasks that support day-to-day office operations.
- Uphold the culture and core values outlined in the SDB Handbook and fulfill additional responsibilities as defined.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid holidays
- Paid time off
- Professional growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
