Part- Time Patient Coordinator

Avance Care • Raleigh, NC

4d

About The Position

Avance Care is seeking a part-time Patient Coordinator to serve as a front desk team member and the first point of contact for patients. The role helps create a warm, welcoming environment and supports a smooth patient experience from check-in to check-out. The clinic is busy and fast-paced. The position involves 12-hour weekday shifts and a rotating weekend schedule. Candidates should preferably have a related degree and at least one year of Medical Front Desk experience. Offers are contingent upon successful completion of a background check and drug screen. Avance Care provides equal employment opportunities to employees and applicants without regard to protected characteristics under applicable law.

Requirements

• At least one year of Medical Front Desk experience is preferred.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and integrity.
• Growth mindset.
• Flexibility and resilience.
• Ability to thrive in a busy, fast-paced environment.

Nice To Haves

• A related degree is preferred.

Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and professionally.
• Set up new patients and update current patients’ information in the EMR system.
• Schedule and reschedule appointments and coordinate walk-in patients.
• Answer phone calls promptly and relay messages when necessary.
• Maintain an organized and orderly front desk and reception area.
• Collect co-payments, deductibles, and co-insurances.
• Process referrals and provide patients with complete and accurate referral information.
• Balance the cash register and ensure credit payments are accurate.
• Explain fees, services, and policies.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed