Patient Coordinator (Part-Time)

Hero Practice Services•Landover Hills, MD

4d•$18 - $22

About The Position

The Patient Coordinator efficiently executes front-office processes in a pediatric dental practice, including answering phones, scheduling appointments, and collecting payments. The role provides a welcoming experience for patients and caregivers while supporting the practice’s mission to deliver high-quality, compassionate dental, vision, and orthodontic services to underserved children. This is an at-will position; either the employer or employee may terminate employment at any time, with or without cause or prior notice.

Requirements

Attention to detail and the ability to handle a diverse workload.
Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

Bilingual ability.
Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
Previous dental experience.

Responsibilities

Provide a welcoming experience to patients and caregivers and ensure intake information is accurate and complete.
Contact patients about appointment confirmations, reminders, and cancellations.
Follow scheduling best practices to optimize patients’ time.
Review patient and family health needs to ensure those needs are met.
Coordinate patient flow by keeping the appointment schedule organized and full.
Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
Perform other duties that support the business and its mission of providing high-quality, compassionate dental, vision, and orthodontic services to underserved children.