Patient Communications Operator

OneOncology • Ridge, NY

2d • Onsite

About The Position

In this role, you will answer telephones at a high volume; respond to inquiries; resolve issues. Enters data into the computer. Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

Requirements

• Excellent computer and customer service skills
• High school diploma required
• Strong customer service skills
• Excellent verbal and written communication skills

Nice To Haves

• Bilingual English/Spanish

Responsibilities

• Answer telephones at a high volume
• Respond to inquiries
• Resolve issues
• Enter data into the computer
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines

Benefits

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• PTO
• 8 paid holidays (2 floating)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED