Patient Charge Specialist - ORMC Surgery Administration - Full Time / First Shift

Orlando Health•Orlando, FL

2d•Onsite

About The Position

The Patient Charge Specialist provides system support for collecting and summarizing data through daily computer data entry. The role is cross-trained in data entry and charge management and supports accurate, timely patient charging, reporting, and reconciliation. The specialist also assists administrative, coding, patient financial services, and clinical staff with documentation and billing matters.

Requirements

High school diploma or equivalent.
Complete Orlando Health’s Account Management System charge entry course within 30 days in the position.
Demonstrate medical terminology knowledge by completing Orlando Health’s medical terminology course or through a formal clinical training program within 6 months in the position.
Proficiency in applicable clinical division software, such as Affinity GE, and applicable office software, such as Microsoft Word and Excel.
Two years of experience in a hospital, health care, or physician office setting.

Responsibilities

Maintain current knowledge of medical terminology, Orlando Health computer software systems, and patient charge processes.
Perform data entry and charge management duties after cross-training.
Provide guidance and direction to staff on data entry and patient charging.
Execute duties promptly and accurately and distribute reports.
Verify that all output is complete and perform daily charge reconciliation.
Assist support staff, coding, patient financial services, and clinical teams with documentation methodology to support charging and determine medical necessity.
Help resolve non-compliant operational or billing issues.
Work with the manager and staff to promptly resolve and verify procedure and patient charge information.