Patient Care Technician - 7 South PCU – FT

Carilion Clinic•Roanoke, VA

3d•$17 - $24•Onsite

About The Position

The Patient Care Technician works on a step-down unit caring for patients with non-traumatic brain injuries and other conditions, including ischemic and hemorrhagic stroke, seizure disorders, brain tumors or cancer, and neuromuscular conditions. The unit also includes an Epilepsy Monitoring Unit. The technician performs basic clerical and technical clinical services related to patient care, cleanliness, safety, and comfort, using a collaborative, team-oriented approach. The position provides basic nursing care and technical skills for specified age groups, assists patients with activities of daily living, and documents and reports observations to licensed staff. It also supports unit operations, patient flow, service excellence, and quality and safety activities. Some clinical tasks may be performed when the employee has the appropriate competency. The schedule consists of three 12-hour shifts each week, with every other weekend and rotating holidays. The successful candidate must attend mandatory orientation classes during daytime hours, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks.

Requirements

High school diploma or GED.
Effective interpersonal, communication, and teamwork skills.
Successful completion of position orientation and competency validation.
Must attend mandatory daytime orientation classes, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks.
Certified Nursing Assistant certification is required if working in a critical access facility.

Responsibilities

Provide basic nursing care and perform technical skills for specified age groups according to established standards.
Assist patients with activities of daily living.
Document and report patient observations to licensed staff.
Transport patients, supplies, specimens, and equipment within the facility.
Contribute to performance improvement activities and desired service-line and departmental outcomes.
Assist with chart audits and participate in unit quality activities.
Participate in unit activities and organizational councils or committees.
May lead unit huddles and participate in unit-based interdepartmental patient rounds.
Support department or unit staff scheduling, including covering lunch assignments.
Review medical records for outstanding orders and notify nurses about stat orders and medication changes.
Order, stock, and organize department or unit supplies and equipment.
Assist patients and visitors with wayfinding, answer phones, and make meaningful connections.
Process equipment between patients, including cleaning unit-based equipment and gathering supplies needed to operate it.
Operate and maintain general office equipment.
Lead timely and comprehensive admission, transfer, and discharge processes with a focus on the patient experience.
Coordinate patient flow into and out of the area using department- or unit-specific software and the Intranet; support process improvement initiatives.
Welcome and assist patients and visitors, assist with registration, and model service excellence.
Receive and screen calls via telephone and the patient call system; route calls and accurately take messages.
Monitor cleanliness of waiting and break rooms and perform safety and environmental rounds with multidisciplinary team members.
Participate in the sitter process when competency requirements are met.
Assist with regulatory compliance, including refrigerator, glucose meter, and equipment-room storage checks, and code cart checks as assigned.
May perform phlebotomy, nonsterile wound dressing care, saline-lock replacement and removal, or colostomy bag changes when competency requirements are met.