Patient Care Technician- 7 West PCU- FT

Carilion Clinic • Roanoke, VA

3d • $17 - $24 • Onsite

About The Position

The Patient Care Technician works on 7 West PCU, a medical progressive care unit that cares for patients with acute and chronic medical conditions across a broad range of patient populations. The role provides basic nursing care and technical clinical services that support patients’ care, cleanliness, safety, and comfort. This includes checking vital signs and oxygen levels and assisting patients of all sexes and genders with bathing, meals, toileting, ambulation, and other basic needs. The role may also include one-on-one care for patients on suicide or safety precautions.

The technician works collaboratively with the care team, documents and reports patient observations to licensed staff, and supports unit operations, patient flow, service excellence, and quality activities. Some clinical tasks, such as phlebotomy, nonsterile wound care, saline lock replacement or removal, and colostomy bag changes, may be performed when the employee has the appropriate competency.

This is a full-time position with three 12-hour shifts per week, rotating among day, evening, and night shifts. The role includes every other weekend and rotating holidays. Required orientation classes take place during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks, and attendance is mandatory. A $7,500 sign-on bonus is available to eligible external candidates who meet applicable guidelines.

Requirements

• High school diploma or GED required.
• No prior experience required.
• Effective interpersonal, communication, and teamwork skills required.
• Must successfully complete position orientation and competency validation.
• If working in a critical access facility, Certified Nursing Assistant certification is required.
• Must attend required daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.

Responsibilities

• Provide basic nursing care and perform technical skills for specified age groups according to established standards.
• Assist patients with activities of daily living, including bathing, meals, toileting, ambulation, and other basic needs.
• Check patients’ blood pressure, oxygen levels, and temperature.
• Provide one-on-one care for patients on suicide or safety precautions when assigned.
• Document and report patient observations to licensed staff.
• Transport patients, supplies, specimens, and equipment within the facility.
• Contribute to performance improvement activities and participate in unit quality activities and other unit activities or organization councils and committees.
• Assist with chart audits.
• May lead unit huddles and participate in unit-based interdepartmental patient rounds.
• Support department or unit staff scheduling, including covering lunch assignments.
• Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
• Order department or unit supplies and equipment, and stock and organize supplies.
• Assist patients and visitors with wayfinding, answer phones, and help create meaningful connections.
• Clean unit-based equipment between patients and gather supplies needed to operate equipment.
• Operate and maintain general office equipment.
• Support timely admission, transfer, and discharge processes with a focus on patient experience.
• Coordinate patient flow using department- or unit-specific software and the Intranet, and promote process improvement initiatives.
• Welcome and assist patients and visitors, assist with registration, and model service excellence.
• Receive and screen calls via telephone and the patient call system, route calls, and accurately take messages.
• Monitor the cleanliness of waiting and break rooms and perform safety and environmental rounds with multidisciplinary team members.
• Participate in the sitter process when appropriately trained and competent.
• Assist with regulatory compliance activities, including refrigerator, glucose meter, and equipment-room checks and assigned code cart checks.
• May perform phlebotomy, nonsterile wound dressing care, saline lock replacement or removal, and colostomy bag changes when competency requirements are met.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403(b) plan.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.
• $7,500 sign-on bonus for eligible external candidates who meet applicable guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED