Patient Care Technician- 7 West PCU

Carilion Clinic•Roanoke, VA

1d•Onsite

About The Position

The Patient Care Technician works on 7 West PCU, a medical progressive care unit that cares for patients with acute and chronic medical conditions. The role provides basic nursing care and technical clinical services to support patient cleanliness, safety, comfort, and activities of daily living. It also involves clerical, unit operations, patient-flow, and service responsibilities, using a collaborative, team-oriented approach to care. The position is full-time, with three 12-hour shifts per week and every other weekend and rotating holidays. The role is listed as a night shift position, though shifts may include day, evening, or night hours. Required orientation classes take place during daytime hours, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks; attendance is mandatory. A $7,500 sign-on bonus is available to qualifying external candidates.

Requirements

High school diploma or GED.
No prior experience required.
Effective interpersonal, communication, and teamwork skills.
Successful completion of orientation and position competency validation.
For employees working in a critical access facility, Certified Nursing Assistant certification is required.
Must attend mandatory daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks.

Responsibilities

Provide basic nursing care and perform technical skills for specified age groups according to established standards.
Assist patients with activities of daily living, including bathing, meals, toileting, ambulation, and other basic needs.
Measure and check patient blood pressure, oxygen levels, and temperature.
Provide one-on-one care for patients on suicide or safety precautions when assigned and appropriately competent.
Document and report patient observations to licensed staff.
Transport patients, supplies, specimens, and equipment within the facility.
Contribute to performance improvement activities, unit quality activities, and service-line or departmental outcomes; participate in organization councils or committees as applicable.
Assist with chart audits and may lead unit huddles or participate in unit-based interdepartmental patient rounds.
Support unit staffing, including covering lunch assignments.
Review medical records for outstanding orders and notify nurses about stat orders and medication changes.
Order, stock, organize, and maintain department or unit supplies and equipment.
Assist patients and visitors with wayfinding and registration, answer phones, and provide welcoming, service-focused interactions.
Receive and screen calls through telephone and patient call systems, route calls appropriately, and accurately take messages.
Support admission, transfer, and discharge processes and coordinate patient flow using department-specific software and the Intranet.
Clean unit-based equipment between patients, gather equipment supplies, and operate and maintain general office equipment.
Monitor waiting and break room cleanliness and perform safety and environmental rounds with unit and multidisciplinary team members.
Participate in the sitter process when competency requirements are met.
Assist with maintaining regulatory compliance, including assigned checks of refrigerators, glucose meters, equipment-room storage, and code carts.
Perform phlebotomy, nonsterile wound dressing care, saline-lock replacement or removal, and colostomy bag changes when competency requirements are met.