PRN Patient Care Technician - Internal Medicine Outpatient Clinic - MUSCP

Medical University of South Carolina

6d•Onsite

About The Position

The Patient Care Technician (PCT) works primarily in the Internal Medicine Clinic at MUSC Health East, an outpatient clinic in Mt. Pleasant serving adult patients. Reporting to the Nurse Manager and working under the direct supervision of a Registered Nurse, the PCT performs multi-skilled activities that support patient-centered care and desired patient outcomes. The care team includes RNs, LPNs, CMAs, and PCTs and provides services such as vaccinations, point-of-care testing, and coordination with other specialties. The role includes rooming patients; collecting vital signs, health history, height, weight, and other appropriate measurements; documenting in the electronic medical record; assisting with patients’ personal and comfort needs; and preparing patients for examinations and minor office procedures. The PCT also performs clerical tasks, schedules tests and procedures, communicates with callers to understand their concerns and symptoms, uses medical equipment safely, and supports patient safety, education, and clinic operations. Medication ordering and administration are not part of the duties. The position is PRN, with 8 scheduled weekly hours. The clinic offers a routine daytime schedule with no evenings, weekends, or holidays and free on-site parking. The description also mentions tuition reimbursement, a clinical ladder, and cross-training opportunities.

Requirements

High school diploma or equivalent (GED).
Basic Life Support (BLS) certification required within two weeks of hire and maintained thereafter; accepted certifications are current American Heart Association BLS or American Red Cross BLS for Healthcare Providers.
Ability to meet the stated physical requirements, including frequent unassisted handling of objects weighing approximately 50 pounds and other specified lifting, carrying, pushing, and pulling tasks.
Ability to be physically qualified for respirator use, initially and as required.
Maintain corrected 20/40 vision and be able to see and recognize objects close at hand and at a distance.
Ability to work in a latex-safe environment and indoors.

Responsibilities

Assist in maintaining patient safety and providing patient education.
Room patients; take vital signs and health history; and document information in the electronic medical record.
Measure temperature, pulse, respiration, blood pressure, pain, and oxygen saturation.
Measure patients’ height and weight.
Measure head, chest, and abdominal circumferences as appropriate to the patient population.
Assist patients with nutritional, hygiene, elimination, ambulation, and comfort-related needs.
Prepare patients for examinations and minor office procedures.
Perform clerical duties and help ensure the overall financial well-being of clinic operations.
Schedule tests and procedures.
Use appropriate communication tools and devices when providing care.
Establish a caring, trusting relationship with callers and elicit information about the reason for the call and current symptoms.
Use medical equipment safely and effectively in accordance with manufacturer instructions, policy, and clinic guidelines.
Provide excellent customer service by incorporating AIDET, MUSC Excellence, and Service Recovery.
Do not order or administer medications.