About The Position

The Iowa River Landing is seeking a 100% Patient Care Technician to support the General Internal Medicine clinics. Under direct supervision, the technician assists nursing team members with multiple types of patient care in outpatient care areas. The position supports direct patient care as well as indirect care, including paperwork and prior authorizations. Duties may involve electronic word or data processing equipment and conventional office equipment.

Requirements

  • Ability to read, write, and follow instructions.

Nice To Haves

  • Knowledge of medical terminology.
  • Public contact or customer service experience.
  • Previous clerical experience, including patient telephone calls, prior authorizations, medical record coordination, lab result entry or editing, and faxing.
  • Previous experience working in an ambulatory clinic.

Responsibilities

  • Facilitate the smooth flow of patients through the clinic by interacting with patients, families, and staff.
  • Assist with patient physical examinations and related treatments, including gathering patient history, medication records, allergies, and immunizations.
  • Manage internal and external medical records to ensure accurate and complete information is available for patient appointments.
  • Perform clerical tasks, including answering phones and completing paperwork.
  • Assist in obtaining insurance pre-authorizations.

Benefits

  • Paid vacation
  • Sick leave
  • Health insurance options
  • Dental insurance options
  • Life insurance options
  • Disability insurance options
  • Employer contributions to retirement plans
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