Patient Care Technician (PCT) - Multi-Specialty Telemetry Unit (MSTU) - St Francis Medical Center
About The Position
The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable regulations and organizational policies, procedures, and guidelines. The position is with Bon Secours at St. Francis Medical Center in the Combined Med/Surg 1 department. The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, feeding, hydration, nutrition, elimination, and mobility, and performs unit-based specialty duties. The technician communicates patient changes or concerns to the nurse, documents patient-care information accurately and promptly, and participates in handoffs about pertinent patient and departmental needs. The role also involves carrying out delegated tasks after competency validation, using safe therapeutic transfer techniques, encouraging patient independence, and individualizing care based on patients’ interests and hobbies. The role requires one of the specified nursing aide, nurse aide, clinical education, certification, or relevant experience pathways. Some qualification pathways also require successful completion of the RSF PCT Training Program after hire. BLS certification is required before hire at RSFH and is preferred upon hire at BSMH locations, with certification from an approved source required before direct patient care. Recent experience in a relevant care setting and EPIC EHR training are preferred.
Requirements
- BLS Basic Life Support certification: required before hire at RSFH; preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
- For BSMH locations, completion of at least one qualifying pathway: nursing aide training program; applicable STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
- For Roper St. Francis Healthcare locations, completion of at least one qualifying pathway: nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
- For specified RSF PCT Training Program pathways: high school diploma or GED and current Roper St. Francis teammate status; high school diploma or GED and current Certified Medical Assistant (CMA) certification; or current enrollment in or graduation from an associate’s or bachelor’s degree program in any field. Successfully complete the RSF PCT Training Program upon hire for these pathways.
- Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
- Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
- Knowledge and demonstration of infection prevention and transmission-based precautions.
- Understanding of clerical duties and office-based technology.
- Ability to work as part of a team.
- Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
- Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, elimination, ambulation, and mobility.
- Ability to use clinical technology.
- Compassionate, relationship-based approach to care.
- Accountability for completing assigned tasks and escalating concerns through the chain of command.
- High school diploma or GED is specified for the RSF teammate and CMA qualification pathways.
Nice To Haves
- Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; preference for experience in the setting where the applicant is applying.
- EPIC Electronic Health Record (EHR) training.
Responsibilities
- Provide basic patient care, comfort, personal care, and hygiene, and measure vital signs.
- Assist patients with mobility, feeding, hydration, nutrition, and bowel and bladder elimination, including unit-based specialty duties.
- Report patient changes and concerns to the nurse as a liaison between the patient and nurse.
- Provide customer service to patients, their families, visitors, and employees.
- Complete accurate, precise, and timely documentation when applicable.
- Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
- Perform delegated tasks after competency has been validated.
- Mobilize patients using therapeutic transfer techniques that promote safety and independence.
- Encourage patients to complete tasks as independently as possible.
- Individualize care based on patients’ interests and hobbies.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
