The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs while respecting the uniqueness and diversity of each individual. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The PCT supports the interprofessional team, patients, families, and designated care partners; performs assigned care activities within the scope of the role; helps maintain a safe care environment; and assists with supplies and equipment needed for unit operations. Depending on campus needs, the PCT may serve as a virtual safety associate or help a distant provider conduct a clinical examination using peripheral devices, video-conferencing equipment, and software such as Epic or Vidyo.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED