About The Position

IU Health is seeking a Patient Care Technician (also known as a Patient Care Assistant or PCA) to provide bedside care and a positive patient experience. The role anticipates and responds to patients’ needs by providing drinks, assisting with meal ordering, encouraging walking, helping with baths, and providing clean linens and gowns. The technician provides clinical assistance to bedside registered nurses by obtaining vital signs and reporting abnormalities or changes in patient behavior to the primary RN or charge nurse so that issues can be detected and treated promptly. Patient safety is supported through measures such as using gait belts, bed and chair alarms, and staying within arm’s reach of patients while they move. This is a full-time, day position in the Pre-Op/PACU area at University.

Requirements

  • Current Basic Life Support (BLS) certification through the AHA, or attainment of BLS certification upon completion of the IU Health PCA education program.
  • Other advanced life support certifications may be required according to unit or department specialty and patient care policies.
  • Knowledge of care appropriate to the age and developmental level of patients served.
  • Up-to-date knowledge of procedures and standards related to patient care activities.
  • Proficiency in interpersonal and communication skills.
  • Ability to maintain mental awareness and withstand a high level of tension and stress.
  • Ability to concentrate amid frequent interruptions and variable noise levels.
  • Ability to exercise judgment and initiative in resolving problems.
  • Ability to set priorities and manage a high workload within limited time.
  • Knowledge of procedures, equipment, software, and standards related to patient care activities performed by non-licensed roles such as PCA/PCR/PCI.
  • Knowledge of infection-control principles and personal hygiene and aseptic techniques to prevent infection.
  • Ability to perform physically demanding, repetitive movements.
  • Ability to read and perform basic math.
  • Ability to organize tasks and attend to details.
  • Compassion, a caring bedside manner, and ability to work in a fast-paced environment.

Responsibilities

  • Provide bedside care and anticipate patient needs.
  • Provide drinks and assist patients with meal ordering.
  • Encourage patients to walk and assist with baths.
  • Provide clean linens and gowns.
  • Obtain vital signs and report abnormalities or changes in patient behavior to the primary RN or charge nurse.
  • Use safety measures such as gait belts and bed and chair alarms, and stay within arm’s reach of patients when they are moving.
  • Perform patient care activities according to applicable procedures, standards, and infection-control principles.

Benefits

  • Outstanding benefit package for part-time and full-time positions.
  • Competitive pay.
  • Development opportunities.
  • Tuition reimbursement.
  • Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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