Week - Days

Best Care•Omaha, NE

4d•Onsite

About The Position

Care Technicians assist nurses and doctors in caring for patients and support patient care delivery by providing clerical services. This position is at Methodist Hospital, 8303 Dodge St, Omaha, Nebraska, with a set schedule of three 10-hour shifts per week and a weekend requirement. The role provides age-appropriate, individualized patient care and customer service; supports nurses and other members of the health care team; collects and transports laboratory specimens; takes vital signs and performs other delegated patient-care activities; and helps maintain a safe, clean, and orderly environment. It also includes reception, communication, telephone, and medical-record responsibilities, such as greeting and directing visitors, screening visitors, maintaining charts, and scanning or processing medical documents. Duties are performed under the direction of the Service Leader and/or RN and in accordance with applicable policies and procedures. Nebraska Methodist Health System describes its culture as “The Meaning of Care,” focused on providing exceptional care to the communities it serves and to its employees. The system offers competitive pay, benefits, and a work environment where employees are valued.

Requirements

Completion of a Certified Nursing Assistant (CNA) program is preferred.
Participate in mandatory in-services and continuing education as required by policies, procedures, external agencies, and the supervisor.
One to three months of on-the-job experience is required to learn hospital procedures and work routines.
Student nurses must have completed their first clinical rotation.
Current American Heart Association or American Red Cross Basic Life Support (BLS) certification is strongly preferred at hire and required within three months of hire.
Ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions, and complete reports.
Ability to collect, record, and report patient needs to the appropriate caregiver.
Ability to demonstrate critical thinking skills commensurate with the job description.
Excellent interpersonal and customer service skills and verbal and written communication skills for interacting with physicians, callers, visitors, patients, families, and team members.
Skills and knowledge to prepare reports, perform calculations, keep records, and deal effectively with people.
Ability to use a variety of computer applications.
Excellent grammar, punctuation, spelling, and presentation layout skills.
Knowledge of office procedures and record-keeping principles, and ability to read medical records.
Ability to type 30 to 40 words per minute accurately.
Ability to exert up to 50 pounds of force.
Ability to perform the listed physical activities, including standing, walking, lifting, pushing and pulling, keyboarding, reaching, grasping, seeing, hearing, and speaking.

Nice To Haves

Completion of a Certified Nursing Assistant (CNA) program.
Previous cleaning, food service, and/or patient-related experience.
Medical terminology knowledge.
Current American Heart Association or American Red Cross Basic Life Support (BLS) certification at the time of hire.

Responsibilities

Provide age-appropriate and individualized patient care and customer service, responding promptly and courteously to patient needs.
Communicate patient issues and changes in patient condition to the appropriate staff, including the RN, and participate in the report process.
Coordinate with other members of the health care team as indicated.
Collect blood and microbiological specimens using proper procedures; verify patient identity, collect and label specimens correctly, and transport them promptly to the laboratory.
Perform computer operations and record keeping related to patient information and phlebotomy duties, while observing safety regulations.
Help maintain a comfortable, safe, clean, and orderly patient-care environment; maintain equipment and distribute linen and supplies as needed.
Perform duties delegated by the Service Leader and/or RN, including medication and blood pickup, assisting with procedures, patient transfers and discharges, and patient activities and ambulation.
Weigh assigned patients; take and record accurate vital signs, including blood pressure; and apply ice bags as directed.
Transport patients and assist with transfers to beds, stretchers, or wheelchairs; assist squad patients with changing into gowns and initiating vital signs.
Perform EKGs on adolescent through geriatric patients, ensure results meet quality standards and are interpreted promptly, and maintain appropriate logs and files.
Assist with elimination as directed, provide bedpans or urinals and pericare as indicated, give cleansing or retention enemas, and observe, measure, and record output.
Assist with special projects, orientation and training of new personnel, and performance improvement activities.
Use information systems to support communication and documentation.
Greet and direct patients, family members, visitors, physicians, staff, and other customers; screen visitors according to protocols and maintain a welcoming, quiet reception area.
Handle general communication duties, answer telephones promptly and courteously, operate call or phone systems, distribute mail if applicable, fax/copy/scan information, make announcements, and notify caregivers when patients arrive.
Maintain privacy and confidentiality of patient and staff information.
Establish patient charts upon admission, maintain chart documents, process charts upon dismissal, prepare records for transfers or referrals, and scan medical documents accurately and promptly.