Week - Days

Nebraska Methodist Hospital•Omaha, NE

3d•Onsite

About The Position

The Care Technician assists nurses and doctors with patient care and supports care delivery by providing clerical services. The role provides individualized, age-appropriate patient care and customer service; communicates patient needs and changes in condition to the appropriate caregivers; collects and transports laboratory specimens; performs patient-care tasks delegated by the RN; and supports unit operations, reception, communications, and medical-record maintenance. The position is at Methodist Hospital, 8303 Dodge St, Omaha, Nebraska.

Requirements

Participate in mandatory in-services and continuing education as required by policies, procedures, external agencies, and the supervisor.
Obtain Basic Life Support (BLS) certification through the American Heart Association or American Red Cross within three months of hire; certification is strongly preferred at hire.
Have the ability to understand and carry out instructions, follow schedules, communicate information, read simple instructions, and complete reports.
Be able to collect, record, and report patient needs to the appropriate caregiver.
Demonstrate critical-thinking skills commensurate with the job description.
Have excellent interpersonal and customer-service skills and communicate verbally and in writing with physicians, callers, visitors, patients, families, and team members.
Have skills and knowledge to prepare reports, perform calculations, keep records, and deal effectively with people.
Be able to use a variety of computer applications, read medical records, and apply office procedures and record-keeping principles.
Have excellent grammar, punctuation, spelling, and presentation-layout skills.
Type 30 to 40 words per minute accurately.
Be able to exert up to 50 pounds of force.

Nice To Haves

Completion of a Certified Nursing Assistant (CNA) program.
Previous cleaning, food-service, and/or patient-related experience.
Medical terminology knowledge.
Current American Heart Association or American Red Cross Basic Life Support (BLS) certification at the time of hire.
Student nurses who have completed their first clinical rotation.

Responsibilities

Provide appropriate, individualized care and customer service that supports patient comfort, understanding, and recovery.
Communicate effectively with patients, families, visitors, physicians, coworkers, and other members of the healthcare team; report patient issues and changes in condition to the RN or appropriate staff.
Participate in the patient report process and respond promptly and courteously to patient needs and call lights.
Collect blood specimens by venipuncture or skin puncture and collect microbiological specimens according to policies and procedures.
Identify patients correctly; collect the appropriate specimen in the correct container, label it with required information, and transport it promptly using appropriate procedures.
Perform computer operations and maintain accurate patient information and phlebotomy records; observe safety regulations.
Maintain patient-care equipment and a clean, neat, and comfortable unit; distribute linens and supplies as needed.
Perform delegated duties under the direction of the Service Leader and/or RN, including medication and blood pickup and assistance with procedures according to nursing policies.
Assist with patient transfers, discharges, weighing, vital signs, applying ice bags, ambulation, and transfers to beds, stretchers, or wheelchairs.
Transport patients to other areas and assist squad patients with changing into gowns and initiating vital signs.
Perform electrocardiograms on adolescent through geriatric patients, ensure results meet quality standards and are interpreted promptly, and maintain EKG logs and files.
Assist patients with elimination as directed, provide bedpans or urinals and pericare when indicated, administer cleansing or retention enemas, and observe, measure, and record output.
Perform delegated activities using the four Rights of Delegation: right task, right person, right communication, and right feedback.
Assist with special projects, orientation and training of new personnel, and performance improvement.
Use information systems to facilitate communication and documentation.
Promote a welcoming and quiet environment; greet and direct patients, families, visitors, physicians, staff, and other customers courteously.
Screen visitors according to protocols and handle general communication duties, including answering and operating telephone or call systems, distributing mail when applicable, faxing, copying, scanning, making announcements, and notifying caregivers when patients arrive.
Maintain patient and staff privacy and confidentiality.
Assist with electronic medical records and charts, including establishing initial charts, maintaining chart documents, processing records upon dismissal, preparing records for transfers or referrals, and scanning documents accurately and promptly.