Care Technician - Pre-Op/PACU - Full Time - Days

Best Care•Omaha, NE

5d•Onsite

About The Position

Care Technicians assist nurses and doctors in caring for patients and support patient care delivery by providing clerical services. This position is based at Methodist Women's Hospital, 707 N. 190th Plaza, Elkhorn, Nebraska. The schedule is Monday through Friday, 6:30 a.m. to 3:00 p.m. The role provides age-appropriate patient care and customer service, collects and documents laboratory specimens, assists with vital signs and patient mobility and activities, and performs delegated care under the direction of nursing staff. It also includes reception, communication, and medical-record duties, such as answering calls, greeting and directing visitors, maintaining patient charts, and scanning documents. The technician helps maintain a safe, clean, and welcoming environment and participates in training, orientation, and improvement activities.

Requirements

Participate in mandatory in-services and continuing education as required by policies, procedures, external agencies, and the supervisor.
Requires one to three months of on-the-job experience to learn hospital procedures and work routines.
Student nurses must have completed their first clinical rotation.
Current American Heart Association or American Red Cross Basic Life Support (BLS) is required within three months of hire.
Ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions, and complete reports.
Ability to collect, record, and report patient needs to the appropriate caregiver and demonstrate critical-thinking skills commensurate with the job description.
Excellent interpersonal and customer-service skills, with verbal and written communication abilities for interacting with physicians, callers, visitors, patients, families, and team members.
Skills and knowledge to prepare reports, perform calculations, keep records, and deal effectively with people.
Ability to use a variety of computer applications; strong grammar, punctuation, spelling, and presentation-layout skills.
Knowledge of office procedures and record-keeping principles, and ability to read medical records.
Ability to type 30 to 40 words per minute accurately.
Medium work: exerting up to 50 pounds of force.
Physical activities include occasional climbing, crawling, kneeling, and sitting; frequent balancing, carrying, crouching, color discrimination, keyboarding/typing, lifting, pushing/pulling, repetitive motions, standing, stooping/bending, twisting, and walking; and constant grasping, hearing, reaching, seeing, and speaking.
Job hazards include occasional exposure to biological agents and physical hazards, and rare exposure to chemical agents and mechanical moving parts or vibrations.

Nice To Haves

Completion of a Certified Nursing Assistant (CNA) program preferred.
Previous cleaning, food service, and/or patient-related experience preferred.
Current American Heart Association or American Red Cross Basic Life Support (BLS) certification strongly preferred at time of hire; required within three months of hire.
Medical terminology preferred.

Responsibilities

Provide age-appropriate, individualized patient care and customer service; respond to patient needs and communicate patient issues or changes in condition to the appropriate caregiver.
Maintain effective communication with patients, families, visitors, physicians, coworkers, and other members of the health care team; participate in the report process.
Collect blood and microbiological specimens using proper procedures; verify patient identity, collect and label specimens correctly, and transport them promptly to the laboratory.
Perform accurate computer operations and record keeping related to patient information and phlebotomy duties; use information systems for communication and documentation.
Maintain a safe, clean, neat, and comfortable patient-care environment; maintain equipment and distribute linens and supplies as needed.
Perform delegated duties under the direction of the Service Leader and/or RN, including medication and blood pickup and participation in procedures as directed.
Answer call lights within five minutes and assist with patient transfers, discharges, ambulation, activities, and transportation to other areas.
Weigh assigned patients; take and record vital signs, including blood pressure; apply ice bags; and assist squad patients with changing into gowns and initiating vital signs.
Perform EKGs on adolescent through geriatric patients, ensure results meet quality standards and are interpreted promptly, and maintain related logs and files.
Assist patients with elimination as directed, provide bedpans or urinals and pericare when indicated, give cleansing or retention enemas, and observe, measure, and record output.
Assist with special projects, orientation and training of new personnel, and performance improvement.
Promote a welcoming and quiet environment; greet and direct patients and visitors, screen visitors according to protocols, handle general communications, answer and operate telephone or call systems, distribute mail if applicable, fax/copy/scan information, make announcements, and contact caregivers when patients arrive.
Maintain privacy and confidentiality of patient and staff information; establish and maintain electronic medical records and charts, process records at dismissal, prepare records for transfers or referrals, and scan documents accurately and promptly.