Patient Care Technician - Pre Op PACU

Northern Arizona Healthcare•Flagstaff, AZ

About The Position

The Patient Care Technician (PCT), including PCTs working across hospital units and departments or in the Float/Flex Pool, assists with patient care, documentation, and supply management under the supervision of a charge nurse, clinical manager, and/or director. PCTs help keep units supplied, clean, and organized. They may also provide office assistance, answer telephones and questions within their capabilities, and perform data entry and collection. In the discharge unit, PCTs assist discharged patients, coordinate discharge logistics, and help patients use resources and access health-related services. The role includes patient-care duties such as assisting with transfers, mobility, activities of daily living, and assigned clinical tasks within the PCT's scope of practice. It also includes discharge support, administrative and clerical work, documentation, and—in the Labor Delivery Post Partum Breastfeeding Center—breast pump rental administration and related support. The PCT must follow safety practices, applicable policies and regulations, and assigned clinical competencies.

Requirements

High school diploma or GED.
Current, unrestricted CNA or LNA license in the State of Arizona.
Basic Life Support (BLS).
If the employee does not have an Arizona LNA license, a Fingerprint Clearance Card application number is required upon hire and a Fingerprint Clearance Card is required within 90 days of the hire date.
Obtain and maintain appropriate clinical competencies for roles assigned by the departmental leader.

Responsibilities

Maintain department cleanliness, including following cleanup procedures after treatments.
Assist with patient transfers when patients have weight-bearing restrictions or impaired motor status, including transfers to and from wheelchairs.
Assist patients with putting on or removing compression garments as needed.
Observe skin integrity and report problem areas to supervising clinicians.
May assist with catheter and IV removal and phlebotomy within scope of practice.
Prioritize and problem-solve in response to changes in patient status or condition.
Collaborate with physicians and other health care professionals regarding staffing patterns and skills needed for quality patient care.
Assess patient care needs quickly and accurately.
Serve as a resource to staff, assist with patient care, and assist physicians with order entry into the EMR as needed.
Assist with dressing removal as assigned by a supervising clinician.
Assist patients with activities of daily living, including toileting, as needed.
Assist patients with mobility under the direction of a supervising clinician, including therapeutic exercises.
Follow safety guidelines for isolation precautions and policies and procedures concerning blood-borne pathogens.
Assist patients in and out of vehicles as needed in the discharge role.
Support and reinforce discharge instructions; collaborate with the interdisciplinary team and community agencies; document and communicate using the EMR; and help secure durable medical equipment as needed.
Manage breast pump rental bookkeeping, payments, invoicing, billing records, rental contracts, and end-of-month billing records.
Contact patients regarding breast pump rentals and billing and manage the breast pump rental system.
Order supplies for the breastfeeding center and nursery, liaise with breast pump suppliers and the breast pump company, and clean and restock breast pumps.
Perform telephone triage with families regarding breastfeeding.
Transport equipment and supplies as needed.
Answer, evaluate, and prioritize administrative telephone calls, obtaining complete and accurate information to determine callers' needs.
Assist with orientation and training of new PCT staff and promote best practices among colleagues.
Maintain unit documents and charts, copy charts as requested, and assist the charge nurse with clerical duties.
Document objective patient data and care provided, and document reports of abnormal findings to a supervising clinician.
Understand unit standards of care and practice and administrative policies, and know how to locate the unit's Policy and Procedures manual.
Engage in personal development and professional, collegial interactions with peers and students; use applicable care and practice guidelines and the nursing process in accordance with Arizona State Board of Nursing laws and regulations.
Report safety-related incidents promptly through the Midas/RDE tool, attend safety training, work safely, and monitor the work environment for potential safety issues.
Comply with applicable state and federal regulations, statutes, and company policies; keep required certifications and licenses current; and complete mandatory modules and job-specific training on time.
Obtain and maintain clinical competencies appropriate to assigned roles.