About The Position

The Patient Care Technician supports the Hospital-Acquired Condition Prevention Team (HAC-P) in preventing hospital-acquired conditions, including BSI, CAUTI, CLABSI, and HAPI. The role works with frontline staff, WOCN, Infection Prevention, VAT, and providers to identify and address potential patient harm, provide real-time education and corrective guidance, and escalate concerns as needed. The position rounds on patients at elevated risk, conducts head-to-toe skin assessments with attention to device sites, and assesses peripheral IVs, central lines, and indwelling urinary catheters. The technician documents findings in EPIC, collaborates with the primary RN to address concerns, and repositions patients to off-load pressure points. The role also provides education and support to frontline staff and may perform phlebotomy, milk lab, clerical, point-of-care testing, and basic patient-care duties under RN supervision. Additional duties include supporting activities of daily living, specimen handling and transport, patient safety watches, unit clerical and throughput activities, transport coordination, supply and equipment support, education and onboarding, mentoring, quality activities, and participation in unit councils. The position is based in a clinical environment. The primary schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; the employee is expected to pick up two inpatient-unit shifts per month to maintain nursing competency. Occasional weekend and evening hours may be required.

Requirements

  • Graduate from a specialty training program in nursing (required).
  • Basic Life Support certification.
  • Skills in communication, computer literacy, customer service, multitasking, and teamwork.
  • Meet the qualifications to provide care for patients in the specific age range of the assigned clinical area.
  • Complete annual unit-based skill competencies and submit the required Career Enhancement Program portfolio.

Responsibilities

  • Round on patients at high risk for pressure injuries, BSI, CLABSI, and CAUTI, with frequency based on risk assessment.
  • Conduct head-to-toe skin assessments, including evaluation of areas where medical devices are present.
  • Assess peripheral IV sites, central line sites, and indwelling urinary bladder catheters.
  • Address identified concerns in real time in collaboration with the patient's primary RN, including PIV dressing changes and site maintenance or replacement, IV tubing changes, coordination with VAT for central-line concerns, and proper positioning, securement, and maintenance of urinary catheter tubing and sites.
  • Reposition patients after assessment to off-load pressure-injury points.
  • Document assessment findings in the patient's medical record in EPIC.
  • Serve as a resource for frontline staff and provide education on nursing units.
  • Perform a variety of phlebotomy, milk lab, clerical, and basic patient-care duties under the supervision of a Registered Nurse, as assigned.
  • Provide patient care within the nursing assistant scope of practice and the multidisciplinary care plan, including directed dressing care, milk lab duties, and EKGs.
  • Obtain and preserve specimen integrity according to policy, procedure, and physician orders; accurately process specimens and transport them promptly to the laboratory.
  • Assist patients with activities of daily living, including hygiene and linen changes, and carry out delegated responsibilities supporting continuity of care.
  • Provide one-to-one patient safety watch as assigned and according to established policies and procedures.
  • Serve as a unit preceptor for orientees, assist with orientation paperwork, and attend weekly progress meetings with the orientee and Nursing Development Practitioner.
  • Assist with unit-based education, including small-group in-services on products, procedures, and equipment.
  • Mentor novice team members and provide unit-level leadership, guidance, and support to staff.
  • Perform point-of-care patient testing and instrument maintenance and quality control; troubleshoot equipment and take corrective measures as needed.
  • Perform clerical duties for admissions, transfers, discharges, and deaths; facilitate patient throughput; and transcribe and process orders according to unit standards.
  • Release and confirm ordered tests with appropriate departments; coordinate patient transportation to tests; and support nursing-unit electronic information, test scheduling, and faxing consults.
  • Assist with ordering stationery, floor stock, patient supplies, and nursing supplies.
  • Communicate with food services to help ensure patients receive appropriate diets.
  • Operate and troubleshoot clerical equipment and coordinate maintenance of computers, fax machines, phones, and related equipment.
  • Transport non-controlled medications to and from Pharmacy and within the unit as needed; assist with transporting blood products to and from Blood Bank.
  • Complete discharge follow-up calls and coordinate virtual discharge appointments.
  • Remove Foley catheters and peripheral IVs at the direction of a Registered Nurse.
  • Support staff with five-minute drills and quality rounds and participate in regulatory readiness activities as needed.
  • Participate on unit councils.
  • Complete annual unit-based skill competencies and submit a portfolio to the reporting supervisor to document Career Enhancement Program performance before performance evaluation.
  • Pick up two shifts per month on an inpatient unit to maintain nursing competency; work occasional weekends or evenings as required.

Benefits

  • Healthcare benefits for full-time and part-time positions from day one, including vision and dental coverage and domestic partner coverage.
  • Collaborative, cooperative, and collegial work atmosphere.
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