Patient Care Technician (PCT) - Neurology - Med Surg - Springfield Regional Medical Center - PRN

Bon Secours Mercy Health • Springfield, OH

14h

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Neuro Med/Surg department at Springfield Regional Medical Center and is PRN, working day shifts.

The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists with mobility and other unit-based duties. The technician communicates patient changes and concerns to the nurse, documents care accurately and promptly, participates in handoffs, and completes delegated tasks after competency validation. Care should promote patient safety and independence, reflect patients’ interests and hobbies, and include therapeutic transfer techniques.

The position serves patients across the lifespan, from neonates through older adults. Work may involve fluctuating workloads, interruptions, exposure to verbal abuse or physical altercations, restraints, noise, bright lights, hazardous substances, body fluids, blood, and other potentially infectious materials. The posting describes benefits that may vary by market and employment status.

Requirements

• Meet one of the stated qualifying pathways for the applicable location: completion of a nursing aide training program; STNA, CNA, or nurse aide state testing; completion of a clinical nursing course and clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience, subject to the location-specific requirements in the posting.
• For Roper St. Francis Healthcare locations, the posting also lists qualifying pathways involving current teammate status or current CMA certification with high school diploma/GED, or enrollment in or graduation from an associate’s or bachelor’s degree program in any field; the RSF PCT Training Program must be completed upon hire for these pathways.
• BLS certification requirements vary by location: for RSFH, American Heart Association BLS for Healthcare Provider is required before hire; for BSMH, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• Ability to communicate clearly with healthcare team members and understand and follow their directions.
• Knowledge of patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Ability to perform clerical duties and use office-based technology.
• Ability to work as part of a team and collect and document patient data, including vital signs, intake/output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility; and use clinical technology.
• Compassionate, relationship-based approach to care; accountability for assigned tasks; and ability to escalate concerns through the chain of command.
• Demonstrate knowledge of lifespan growth and development and assess and interpret patient information to identify age-specific needs and provide appropriate care.
• Graduate of an accredited high school or GED equivalency is listed for specified Roper St. Francis Healthcare qualification pathways.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.
• BLS Basic Life Support preferred upon hire at BSMH locations.

Responsibilities

• Provide basic patient care, including care and comfort, vital sign measurement, personal care, and hygiene.
• Assist patients with mobility, including unit-based specialty duties, using therapeutic transfer techniques that promote independence and safety.
• Report patient changes and concerns to the nurse and act as a liaison between patients and nurses.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner when applicable.
• Participate in handoffs and report pertinent patient and departmental information upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Provide care appropriate to the ages and developmental needs of patients served on the assigned unit.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED