Patient Care Technician (PCT) - Neurology - Med Surg - Springfield Regional Medical Center - PRN

Mercy Health BSMH • Springfield, OH

20h • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role supports patients on the Neurology/Med Surg unit at Springfield Regional Medical Center and is a PRN position.

The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility using safe therapeutic transfer techniques. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly when applicable, participates in handoffs, and performs delegated tasks after competency has been validated. Care is individualized to patients’ interests and abilities, with an emphasis on safety, independence, and service to patients, families, visitors, and employees.

The position requires the knowledge and skills to provide age-appropriate care to patients ranging from neonates through older adults. Work may involve high stress and fluctuating workloads, interruptions, periods of working alone, exposure to noise, bright lights, hazardous substances or body fluids, infectious materials, verbal abuse or physical altercations, and possible use of physical restraints.

Requirements

• Meet one of the listed qualification pathways for the applicable location: completion of a nursing aide training program; passing STNA, CNA, or other nurse aide state testing where applicable; completion of one clinical nursing course and one clinical rotation in a nursing program; or one year of relevant clinical-setting experience.
• For the specified Roper St. Francis pathways, be a current teammate with a high school diploma or GED, hold a current Certified Medical Assistant certification with a high school diploma or GED, or be enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; complete the RSF PCT Training Program upon hire when required by that pathway.
• BLS Basic Life Support from the American Heart Association is required before hire at RSFH. For BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• Communicate clearly with other members of the healthcare team and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care, and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and mobility.
• Use clinical technology and demonstrate accountability for completing assigned tasks.
• Use a compassionate, relationship-based approach to care and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record training.

Responsibilities

• Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
• Serve as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, patients’ families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Provide care appropriate to the age, status, and specific needs of patients served on the assigned unit.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.
• Benefits may vary based on market and employment status.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED