Patient Care Technician (PCT) - Neurology - Med Surg - Springfield Regional Medical Center - PRN

Mercy Health • Springfield, OH

22h • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and the organization’s policies, procedures, and guidelines. The role supports patients on the Neuro Med/Surg unit at Springfield Regional Medical Center and is a PRN position.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, feeding, hydration, nutrition, elimination, and mobility, and performs unit-based duties. The technician communicates patient changes and concerns to the nurse, documents care accurately and promptly, participates in handoffs, and completes delegated tasks after competency validation. Care should promote patient safety, independence, and individual interests.

The position serves patients across the lifespan, from neonates through geriatric patients. Work may involve high stress and fluctuating workloads, interruptions, periods working alone, high noise levels and bright lights, physical altercations or verbal abuse, use of physical restraints, hazardous substances or body fluids, and exposure to blood and other potentially infectious materials.

Requirements

• Meet the applicable training or qualification pathway for the location: nursing aide training; STNA, CNA, or nurse aide state testing; specified nursing-course and clinical-rotation experience; or one year of relevant clinical-setting experience, as applicable.
• For the RSF PCT Training Program pathways, be an accredited high school graduate or GED equivalent and either a current Roper St. Francis teammate, a currently certified Certified Medical Assistant (CMA), or currently enrolled in or graduated from an associate’s or bachelor’s degree program in any field. Complete the RSF PCT Training Program upon hire where applicable.
• BLS Basic Life Support certification: required prior to hire at RSFH; preferred upon hire at BSMH locations and required from an approved source before direct patient care.
• Clearly communicate with members of the healthcare team and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology and be able to use clinical technology.
• Work effectively as part of a team and complete assigned tasks accountably.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care and assist with mobility.
• Use a compassionate, relationship-based approach to care.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, comfort, vital-sign measurement, personal care, and hygiene.
• Assist patients with mobility, therapeutic transfers, ambulation, feeding, hydration, nutrition, and bowel and bladder elimination.
• Report patient changes and concerns to the nurse and serve as a liaison between patients and nurses.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner when applicable.
• Participate in handoffs and report relevant patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Promote independence and safety by encouraging patients to complete tasks as independently as possible and using therapeutic transfer techniques.
• Individualize care based on patients’ interests and hobbies.
• Provide age-appropriate care and apply knowledge of growth and development across the lifespan.
• Follow patient and healthcare safety standards, infection prevention practices, and transmission-based precautions.
• Escalate concerns through the appropriate chain of command and work collaboratively with the healthcare team.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed