About The Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and organizational policies and procedures. The role supports patients through basic care, comfort, hygiene, mobility, and monitoring, while promoting independence and safety. The PCT communicates patient changes and concerns to the nurse, documents care accurately and promptly, and participates in hand-offs about patient and departmental needs. The position serves patients across the lifespan, from neonates through geriatrics, and requires care appropriate to patients’ ages and individual needs. It is a PRN position on the Neuro Med/Surg unit at Springfield Regional Medical Center, with a night work shift. Work may involve high stress and fluctuating workloads, interruptions, working alone, physical or verbal altercations, physical restraints, loud noise, bright lights, hazardous substances, body fluids, and potentially infectious materials.

Requirements

  • Complete one of the stated nursing aide, nurse aide testing/certification, clinical nursing education, or relevant clinical experience pathways applicable to the location.
  • For Roper St. Francis Healthcare locations, complete one of the listed pathways: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical experience.
  • For the listed RSF teammate, CMA, or associate’s/bachelor’s degree pathways, successfully complete the RSF PCT Training Program upon hire as applicable.
  • Communicate clearly with healthcare team members and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology and work as part of a team.
  • Collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Assist with hygiene and activities of daily living, feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and take accountability for completing assigned tasks.
  • Use a compassionate, relationship-based approach to care and escalate concerns through the chain of command.
  • Demonstrate knowledge and skills to provide care appropriate to the ages and developmental needs of patients served.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.
  • BLS Basic Life Support certification from an approved source is preferred upon hire at BSMH locations; it must be obtained before direct patient care.
  • BLS Basic Life Support (American Heart Association BLS for Healthcare Provider) is required before hire at RSFH.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care, and hygiene, as well as unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that promote safety and independence.
  • Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in hand-offs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Provide care appropriate to patients’ ages, specific needs, and developmental stages.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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