About The Position

Provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and Bon Secours Mercy Health policies and procedures. The position supports patients on the Neurology/Medical-Surgical unit at Springfield Regional Medical Center, providing basic care and comfort, recording vital signs, assisting with personal care and hygiene, and supporting mobility. The role also includes unit-based specialty duties and clerical responsibilities. The Nursing Assistant Unit Clerk serves as a liaison between patients and nurses, communicating changes or concerns to the nurse and providing timely, accurate documentation when applicable. The role requires professional communication, customer service, and care appropriate to patients across the lifespan, from neonates through older adults. This is a full-time position scheduled for 36 hours per week on a 7 p.m.–7:30 a.m. night schedule. The schedule includes every third weekend and one summer and one winter holiday. The work may involve high stress, fluctuating workloads, interruptions, noise, bright lights, exposure to hazardous substances or bodily fluids, and travel to off-site locations, occasionally in adverse weather. Universal precautions and personal protective equipment are required.

Requirements

  • Nursing student with first clinical rotation complete, or state testing complete.
  • Complete a PCT Training Program successfully within six months of the start date.
  • Ability to communicate clearly with other members of the healthcare team.
  • Ability to understand and follow directions from the healthcare team.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Knowledge of team dynamics, patient data collection and documentation, basic hygiene and activities of daily living, feeding and hydration, bowel and bladder elimination, ambulation and patient mobility, and use of clinical technology.
  • Compassionate, relationship-based approach to care.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

  • BLS Basic Life Support certification from the American Heart Association.
  • High school diploma or GED.
  • Recent experience in an acute-care and/or long-term-care facility.

Responsibilities

  • Provide basic patient care, including care and comfort, vital signs, personal care and hygiene, mobility, and unit-based specialty duties.
  • Act as a liaison between patients and nurses and report patient changes or concerns to the nurse.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Complete accurate, precise, and timely patient-care documentation when applicable.
  • Use professional verbal and written communication.
  • Provide care appropriate to the ages and developmental needs of patients served on the assigned unit.
  • Follow infection-control policies, universal precautions, and personal protective equipment requirements.
  • Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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