About The Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The position is in the Neuro Med/Surg department at Springfield Regional Medical Center and is PRN on the night shift. The PCT provides basic patient care, including comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility. The role communicates patient changes and concerns to nurses, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency validation. Care should support patient independence and safety, be individualized to patient interests and needs, and reflect a compassionate, relationship-based approach. The role serves patients across the lifespan, from neonates through older adults. Work may involve high stress and fluctuating workloads, physical or verbal altercations, physical restraints, noise, bright lights, limited hazardous substances or body fluids, infectious materials, interruptions, and periods of working alone.

Requirements

  • Ability to clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team.
  • Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care.
  • Ability to assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology and take accountability for completing assigned tasks.
  • Ability to escalate concerns through the chain of command.
  • BLS Basic Life Support certification is required prior to hire at RSFH; it is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
  • For BSMH locations, completion of at least one qualifying pathway is required: nursing aide training; STNA, CNA, or Nurse Aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one qualifying pathway is required: nursing aide training; STNA, CNA, or Nurse Aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For specified Roper St. Francis pathways, an accredited high school diploma or GED and current Roper St. Francis teammate status, or an accredited high school diploma or GED and current CMA certification, are required; the RSF PCT Training Program must be completed upon hire.
  • Currently enrolled in or a graduate of an associate's or bachelor's degree program in any field is an eligible pathway with no experience requirement; the RSF PCT Training Program must be completed upon hire.

Nice To Haves

  • Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting where the candidate is applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, and hygiene.
  • Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
  • Report patient changes and concerns to the nurse or other appropriate healthcare team member.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients' interests and hobbies.
  • Provide care appropriate to the age, status, and specific needs of patients served on the assigned unit.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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