Patient Care Technician - 10 West Unit - FT

Carilion Clinic • Roanoke, VA

3d • $17 - $24 • Onsite

About The Position

The Patient Care Technician works as a member of the health care team, providing basic nursing care and technical and clerical services that support patients’ care, cleanliness, safety, and comfort. The role includes taking vital signs, assisting patients of all ages with activities of daily living such as bathing, meals, toileting, and ambulation, documenting and reporting observations to licensed staff, and supporting patients who may require one-on-one observation for suicide precautions or safety.

The position is based on the 28-bed 10 West Medical-Surgical unit, which primarily serves geriatric patients with a range of medical diagnoses. The team supports patients as they recover and transition home or to skilled-care facilities. Duties also include patient transport, unit and equipment upkeep, support for patient flow and admissions, customer service for patients and visitors, and participation in quality and improvement activities. Some clinical tasks, such as phlebotomy, nonsterile wound dressings, saline-lock replacement or removal, and colostomy bag changes, may be performed when competencies are appropriate.

This is a full-time day-shift role with every other weekend and rotating holiday work. Required orientation classes take place during daytime hours, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks. The role may require support across multiple nursing units or Carilion facilities.

Requirements

• High school diploma or equivalent education.
• Effective interpersonal, communication, and teamwork skills.
• Successful completion of required orientation and competency validation.
• AHA BLS-HCP certification required within six months of hire.
• Ability to attend mandatory orientation classes Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks.
• Ability to prioritize and manage time in a fast-paced patient-care environment.
• Ability to meet the role's physical requirements, including lifting, prolonged standing, bending, pushing, pulling, reaching, and walking.

Nice To Haves

• Previous experience in direct patient care.
• Certified Nursing Assistant certification; required if working in a critical access facility.

Responsibilities

• Provide basic nursing care and perform advanced technical skills for specified age groups according to established standards.
• Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
• Take and document patient observations, including blood pressure, oxygen levels, and temperature, and report relevant information to licensed staff.
• Provide one-on-one observation for patients on suicide or safety precautions when assigned and appropriately competent.
• Transport patients, supplies, specimens, and equipment within the facility.
• Contribute to performance improvement activities and participate in unit quality surveillance, shared governance, and organizational councils or committees.
• Use the electronic medical record, assist with chart audits, and review medical records for outstanding orders, notifying nurses about stat orders and medication changes.
• Support unit operations, including staff scheduling, lunch coverage, leading unit huddles, and participating in interdepartmental patient rounds as assigned.
• Order, stock, and organize unit supplies and equipment.
• Welcome and assist patients and visitors, help with way-finding and registration, answer phones, screen and route calls, and take accurate messages.
• Clean and prepare unit-based equipment between patients, maintain general office equipment, and follow procedures for timely equipment repairs.
• Support timely admission, transfer, and discharge processes and coordinate patient flow using unit-specific software and the intranet.
• Monitor the cleanliness of waiting and break rooms and participate in safety and environmental rounds.
• Participate in the sitter process when appropriately competent and assist with regulatory compliance checks as assigned.
• Perform phlebotomy, nonsterile wound dressing care, saline-lock replacement or removal, and colostomy bag changes when competencies are appropriate.
• Maintain patient, staff, and customer confidentiality and follow established guidelines and procedures.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years, and a voluntary 403B plan.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.
• A $7,500 sign-on bonus is available to eligible external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED