Patient Care Technician - Oncology Unit - FT

Carilion Clinic•Roanoke, VA

3d•$17 - $24•Onsite

About The Position

The Patient Care Technician works as a key member of the health care team on a 22-bed blended medical-surgical/progressive oncology unit, providing basic nursing care and specified advanced technical skills for patients of all ages. The role supports patients’ cleanliness, safety, comfort, and activities of daily living, and documents and reports observations to licensed staff. The technician may provide one-on-one observation for patients on suicide or safety precautions and may be required to support multiple nursing units or Carilion facilities. The role also includes unit clerical and operational duties, such as supporting patient flow and admission, transfer, and discharge processes; assisting patients and visitors; handling calls; monitoring unit spaces and equipment; maintaining supplies; and contributing to quality, safety, and regulatory activities. Work is performed in a fast-paced patient care environment and requires prioritization, time management, teamwork, and maintaining confidentiality. The position works a day/evening/night shift, with every other weekend and rotating holidays. Required orientation takes place during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks. A sign-on bonus may be available to eligible candidates who meet applicable guidelines.

Requirements

High school diploma or equivalent education.
Effective interpersonal, communication, and teamwork skills.
Successful completion of required orientation and competency validation.
AHA BLS-HCP certification required within six months of hire.
Ability to attend mandatory orientation classes during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
Ability to prioritize and manage time in a fast-paced environment.
Ability to recognize and report patient-status data and provide age-appropriate care in accordance with departmental policies and procedures.
Ability to maintain confidentiality.
Physical ability to lift, stand for prolonged periods, bend, push, pull, reach, and walk; prolonged sitting, computer-screen viewing, and keyboard use may also be necessary.
Ability to work in environments where exposure to infectious diseases, biohazardous or hazardous materials, regulated medical waste, or combative patients may occur.

Nice To Haves

Previous experience in direct patient care.
Certified Nursing Assistant certification; required if working in a critical access facility.

Responsibilities

Provide basic nursing care and specified advanced technical skills according to established standards and competency validation.
Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
Measure and report patient observations, such as blood pressure, oxygen levels, and temperature, and document findings for licensed staff.
Provide one-on-one observation for patients on suicide or safety precautions when assigned and competent to do so.
Transport patients, supplies, specimens, and equipment within the facility.
Contribute to performance improvement activities and participate in unit quality surveillance, shared governance, and organizational councils or committees.
Use the electronic medical record, assist with chart audits, and review medical records for outstanding orders, stat orders, and medication changes; notify the nurse as appropriate.
May lead unit huddles and participate in interdepartmental patient rounds.
Support unit staffing and scheduling, including covering lunch assignments.
Order, stock, organize, and maintain unit supplies and equipment; process equipment between patients and arrange timely repairs according to procedures.
Assist with customer service, way-finding, registration, and welcoming patients and visitors.
Answer and screen calls, route them appropriately, and take accurate messages using professional telephone etiquette.
Monitor waiting and break room cleanliness and conduct safety and environmental rounds.
Assist with admission, transfer, discharge, and patient-flow processes using unit-specific software and the intranet.
Assist with regulatory compliance activities, including assigned checks of refrigerators, glucose meters, equipment storage, and code carts.
May perform phlebotomy, nonsterile wound dressing care, saline-lock replacement or removal, and colostomy bag changes when competency requirements are met.
Maintain patient, staff, and customer confidentiality and follow applicable guidelines and procedures.
Suggest cost-containment initiatives for the immediate work unit or department.