Patient Care Technician - Oncology Unit

Carilion Clinic • Roanoke, VA

1d • Onsite

About The Position

The Patient Care Technician works as a member of the health care team on a 22-bed blended medical-surgical/progressive Oncology Unit specializing in complex cancer care. The role provides basic nursing care and technical clinical services that support patients’ care, cleanliness, safety, and comfort, including assistance with activities of daily living and reporting observations to licensed staff. The position may include one-on-one care for patients on suicide or safety precautions and may require support across multiple nursing units or Carilion facilities.

The technician also performs unit clerical and operational duties, supports patient flow and admission, transfer, and discharge processes, assists patients and visitors, and contributes to service quality and improvement activities. Work is performed in a patient-care setting and may be fast-paced. The position is full time and works day, evening, and night shifts, with every other weekend and rotating holidays. The successful candidate must attend mandatory daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.

Requirements

• High school diploma or equivalent education.
• Effective interpersonal, communication, and teamwork skills.
• Successful completion of orientation and competency validation for the position.
• AHA BLS-HCP certification required within six months of hire.
• Must attend required orientation classes during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
• Ability to prioritize and manage time in a fast-paced environment.
• For assigned patient-care tasks, knowledge of life-span growth and development and the ability to recognize, document, and report patient-status information and provide care appropriate to each patient’s age and needs.

Nice To Haves

• Previous experience in direct patient care.
• Certified Nursing Assistant certification; required if working in a critical access facility.

Responsibilities

• Provide basic nursing care and specified technical clinical services according to established standards and competencies.
• Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
• Observe, document, and report patient status and other relevant information to licensed staff.
• Provide one-on-one observation for patients on suicide or safety precautions when assigned and when competencies are appropriate.
• Transport patients, supplies, specimens, and equipment within the facility.
• Contribute to performance improvement activities, unit quality surveillance, and service-line or departmental outcomes.
• Use the electronic medical record and assist with chart audits.
• Participate in unit shared governance and organization councils or committees; may lead unit huddles and participate in interdisciplinary patient rounds.
• Support unit staff scheduling, including covering lunch assignments.
• Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
• Order, stock, and organize unit supplies and equipment.
• Assist patients and visitors with way-finding, registration, and customer service; answer and route calls and take accurate messages.
• Clean unit-based equipment between patients, gather equipment supplies, operate general office equipment, and follow procedures for timely equipment repairs.
• Assist with patient flow and timely admission, transfer, and discharge processes using unit software and the intranet.
• Monitor cleanliness of waiting and break rooms and perform safety and environmental rounds.
• Assist with regulatory-compliance tasks, such as checking refrigerators, glucose meters, equipment-room storage, and code carts, as assigned.
• When competency-qualified, may perform phlebotomy, nonsterile wound dressings, replacement or removal of saline locks, and colostomy bag changes.
• Maintain patient, staff, and customer confidentiality and suggest cost-containment initiatives for the immediate work unit or department.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403(b).
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.
• Sign-on bonus eligibility for successful candidates who meet applicable guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED